Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children's Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award® for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge, and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, innovative education programs, and community partnerships.
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability status, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
The Director of Plays for New Audiences (PNA) is responsible for managing the entire business of PNA including financials, marketing, sales, contracts, and customer support. This individual must interact successfully with a wide range of personalities including staff, artists, volunteers, board members, committee members, donors and the general public.
PNA is the script licensing program of the Children’s Theatre Company in Minneapolis (CTC), the leading theatre for multi-generational audiences. CTC is well-known for commissioning scripts that are topical, contemporary, and written by some of today’s leading playwrights. In addition to CTC’s body of work, PNA also represents a cannon of sophisticated, high-quality plays and musicals for multigenerational audiences created by respected playwrights nationally and internationally. The entire catalogue contains over 300 scripts. Through its service to the larger theatrical community, PNA is a catalyst to drive the American theatre to new heights.
• Direct and manage CTC’s play licensing business, including annual revenue goals
• Develop relationships with playwrights, producers, and other artistic leaders in an effort to secure new properties for the PNA catalogue. With General Manager, participate in the negotiations for and acquisition of rights for those properties.
• Build and activate a sales plan that segments product and markets to grow number of licenses produced from the PNA catalogue
• Maintain a high level of customer service and response time to script licensing requests, royalty quotes, perusal script orders, and other customer questions/concerns
• Create the PNA annual budget, including both projected expenses and sales/revenue forecast
• Update PNA financial reports and process weekly deposits. Reconcile PNA financials with CTC Finance Director’s financial reports monthly, and providing final reports for the annual audit
• Create and implement a PNA marketing plan, including e-newsletters, website updates, advertisements, conferences, direct mail, and other marketing opportunities. This includes writing copy for printed materials, e-news and the website, as well as acquiring images and design.
• With General Manager, draft contracts to obtain licensing rights with artists, publishers, theaters, and other individuals. Maintain records on the status of current contracts, renewing as they expire.
• Other duties as assigned
• Demonstrated skills and abilities in project management
• Demonstrated skills and abilities in sales and customer service
• Demonstrated skills in contract negotiation preferred
• Demonstrated ability in business finance preferred
• Sales – Ability to manage the sales process, manage customer relationships and manage oneself in the sales process
• Analytical – Capacity to collect and analyze information, problem-solve, and make decisions
• Communication – excellent oral and written communications skills
• Self-Motivated – Ability to organize, direct and effectively motivate oneself
• Relationship Building - ability to identify and initiate working relationships and to develop and maintain them in a way that is of mutual benefit
• Adaptability – Ability to adapt to rapid pace in a changing workplace
• Nimbleness – Ability to quickly shift direction or focus to respond to changing market conditions or new opportunities
• Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
• Detail Oriented – Thoroughness in accomplishing a task through concern for all the areas involved
• Decision Making – Ability to make critical decisions while following company procedures
• Budget – Ability to plan and work within budget parameters
• Integrity – Ability to act with the highest ethical standards in making work related decisions
Proficiency in Microsoft Office applications including Word, Excel and Outlook, as well as Adobe Acrobat. Knowledge of Power Point, Shopify and WordPress a plus, but not required. Experience in working with accounting software, especially QuickBooks. Experience with design programs such as Adobe Photoshop, Illustrator, and In Design is a plus.
Please send a cover letter, resume and salary requirements to Andrew Robertson, Director of Human Resources at [email protected] Please include the name of the position(s) to which you are applying in the subject line of the email.
The Donor Relations Coordinator has both internal and external customers, and plays a key role in support of the annual campaign and the stewardship of CTC donors. The Donor Relations Coordinator helps coordinate operational and administrative aspects of the Luminary Circle and major donor annual campaign and the current $25 million endowment and capital campaign which is expected to be complete in 2020. The Donor Relations Coordinator reports directly to the Director of Development, and works closely with the Senior Manager of Individual Giving, Managing Director, Artistic Director, Board Development Committee, and campaign steering committee.
Donor Relations Support
• Manage Plans functionality in Tessitura in support of all moves management for individual donors:
o Create annual plans for all donors giving $1,000+, board members, and other donor prospects
o Work with Development Data Assistant and team to ensure proper tracking of data fields
o Create weekly moves management reports for Director of Development, Managing Director and Artistic Director
o Help develop agenda for bi-weekly Donor Strategy Meetings
o Develop agenda for and facilitate bi-weekly Plan Review meetings
o Provide other support as needed to the Director of Development and other portfolio managers on the execution of the Plans in their donor portfolio
• Work with Director of Development, Senior Manager of Individual Giving and Special Events Manager to outline annual donor benefits, including engagement and recognition events
• Work with team to ensure donor benefit fulfillment, including defining and pulling invitation lists, taking RSVPs, helping with follow-up calls and post-event thank you notes as needed, and researching attendee capacity and interest
• Provide superior, engaging experiences to donors through exceptional customer service (i.e. assisting with ticketing requests, donation questions, or other special needs)
• Participate in relationship building and donor cultivation initiatives and work alongside other staff to support a variety of special fundraising and cultivation activities throughout the year, including opening night receptions, donor luncheons and the Curtain Call Ball
• Assist with research efforts to qualify and track campaign and major gift prospects; use this research to provide support in developing individualized cultivation plans
• Enter research data into Tessitura so that it can be fully utilized
• Partner with Director of Development and Senior Manager of Individual Giving to analyze trends in individual giving and to discover new methods of identifying promising major donor and campaign prospects
• Maintain contract with Wealth Engine (or other research vendor); stay up-to-date on product capabilities; ensure CTC is maximizing and leveraging these capabilities
• Schedule and attend all campaign committee meetings; take and distribute meeting minutes
• Maintain and update campaign prospect lists, gift charts and other related materials
• In partnership with Director of Development, prepare regular campaign reports to share with key staff and volunteer leadership
• Ensure proper recording, acknowledgement and stewardship of campaign pledges and gifts per donor preferences; ensure every pledge and gift is managed seamlessly so that the donor is officially thanked within established time parameters
• Schedule and attend all Development Committee meetings of the Board of Directors; take and distribute meeting minutes
• Participate in Curtain Call Ball; oversee a specific component of the event, e.g. silent auction or volunteer recruitment/coordination (TBD)
• Serve as a back up to Development Data Assistant for gift entry and thank you process
• Produce lists as needed for donor cultivation and analysis
• Generate reports and statistical output for development staff and others requiring donor/financial reports
• Bachelor’s degree in related field, or equivalent experience in customer service and operations related field
• Demonstrated skills or abilities in working with and providing services to customers or donors
• Experience with fundraising events, or similar types of events
• Experience with donor database systems
• Experience entering donor data and creating extractions, lists, queries and reports in Tessitura or other donor databases
• Demonstrated and comprehensive computer skills and expert work processing skills; experience with multiple applications (preferably with Microsoft Word/Windows)
• Exceptional interpersonal skills with the ability and personality to work collaboratively, accept responsibility, and motivate colleagues and volunteers
• Highly organized, with the ability to manage diverse duties, set realistic deadlines, and independently manage task timelines while remaining flexible under pressure
• Strong verbal and written communication skills, with the self-awareness and emotional intelligence to adapt to donors’ and volunteers’ styles as appropriate
• Ability to perform work accurately and thoroughly
• Ability to adapt to change in the workplace
• Ability to find a solution for or to deal proactively with work-related problems
• Must interact successfully with a wide range of personalities including staff, artists, volunteers, board members, committee members, donors and the general public
• Mature judgment, professional demeanor and the ability to maintain confidential information
• Ability to work some nights and weekends as needed for special events
• A passion for the arts
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at [email protected] Please include the name of the position(s) to which you are applying in the subject line of the email.
Provide service to customers in a manner consistent with the high quality performance and service standards of the Theatre by following customer service policies and procedures. Process single ticket, season ticket, and Theatre Arts Training class orders over the telephone, through the mail, and at the ticket office.
• Answer ticket office phone lines and help patrons in person at the ticket office in a pleasant and timely manner, providing a consistently high level of customer service.
• Process single ticket, season ticket, student matinee payments, and Theatre Arts Training orders by phone, mail or in person.
• Do external telemarketing calls to renewing subscribers.
• Complete necessary data entry, paperwork and procedures for accurate record-keeping and sales.
• Accurately process all forms of payment for reservations, including occasional cash transactions.
• Represent Children’s Theatre Company at both internal and external events as requested
• Attend trainings and meetings as required.
• Provide additional ticket office and marketing support as required.
Preferred candidates will have a professional attitude with pleasant disposition and a desire to be a team player. Candidate must be articulate and have excellent customer service skills with the ability to communicate effectively with a diverse group of people, as well as good attention to detail and sound decision making ability.
Experience with computerized ticketing system (preferably Tessitura) and phone sales preferred. Experience with Microsoft Office products including Word and Excel a plus. Previous experience in an arts organization a plus.
High school diploma or equivalent required.
Must show a willingness to learn new technology and adapt easily to system changes.
MUST be available at least 12 hours per week; availability must include at least one weeknight AND one weekend day. Flexible night and weekend availability preferred.
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at [email protected] Please include the name of the position(s) to which you are applying in the subject line of the email
Working knowledge of the following tools and their accessories: radial arm saw, table saw, band saw, cold saw, planer, jointer, drill press, miter box, wood lathe, router, sanders, MIG welding equipment, sewing machine, electrical and pneumatic power hand tools.
Please send application letter and resume to [email protected]