Ticket Policies and Information
Groups must include 10 or more people excluding Lap Passes.
Group ticket requests are accepted through the Public Group Ticket Order Request Form or over the phone with Raegen Henderson, Group Sales Coordinator, at 612.872.5319.
Submission of a Public Group Ticket Request Form is NOT a guarantee of a reservation. Call 612.872.5319 if you have not received a group order contract and invoice within 5 business days of submitting your request.
Prices vary for every production. Groups of 10 or more will receive up to 25% off each ticket for all regular season shows. Group discounts are not available for preview performances, $10 tickets, previously purchased tickets, VIP seating, or in combination with any other offers.
Payment and final numbers are due 6 weeks prior to your scheduled performance date, in most cases. Refer to your invoice or call 612.872.5319 if you are unsure of your due date. Any orders unpaid past their due date will be subject to cancellation.
Until your payment deadline (either 6 or 8 weeks), you have the ability to adjust your numbers, change dates, or even cancel the order with no penalty. Pending availability, we'll happily add tickets to your order if needed. Subsequently added tickets added will be subject to any price increases that have been made since the initial order.
Everyone entering the Theatre must possess a ticket, regardless of age or position. For productions on the UnitedHealth Group Stage, Lap Passes are available for children ages 3 and under. For most productions on the Cargill Stage, Lap Passes are available for children 18 months and younger. Lap passes can only be purchased at the Ticket Office window on the day of the show for $5 each.
CTC does not provide any complimentary tickets for group orders.
During inclement weather, please allow extra time for travel, as the Theatre does NOT cancel or delay performances due to poor weather.
After payment is made, no refunds, exchanges, or cancellations will be permitted. All sales are final.