Thank you for your interest in organizing a group outing to Children’s Theatre Company. We look forward to having you! If you have already received your order confirmation and invoice OR your tickets in the mail, please take a moment to verify that your performance date, time, and number of seats are all correct. Please direct any discrepancies in family/friend ticket orders to the Ticket Office at 612.872.5181 and in company/community groups to 612.872.5319.

Here are a few suggestions to enhance your theatre experience:

  • We recommend arriving 30-45 minutes before curtain. Latecomers are seated at the discretion of the Theatre management. Please allow extra time for parking (20 minutes is recommended).
  • During inclement weather allow extra travel and parking time, as the theatre rarely cancels performances due to weather.
  • Please distribute the tickets to each member of your group before approaching the lobby rope. Disperse the tickets according to seat number, not ticket value.

Please note: CTC is NOT responsible for reprinting lost or forgotten tickets for individual group members or families who are attending as a part of a larger group.

Please review the following information in addition to our complete ticket policy printed on the back of each ticket:

  • Tickets paid for are a final sale. We do not provide refunds exchanges for unused tickets, illnesses included.
  • The Minneapolis Institute of Art is charging for motor vehicle parking in all adjacent lots and ramps; exact rates will vary. For specific parking and security related questions, please contact Mia directly at 612.870.3000.
  • Please notify us as soon as possible if anyone in your group requires a wheelchair-accessible seat. Braille programs, and listening system headsets can be provided with advanced notice.
  • For more information to assist with planning your visit, click here.

Thank you again for choosing Children's Theatre Company, and we hope you enjoy the performance!

Privacy Policy

Thank you for reviewing the privacy policy and disclaimer.

Children’s Theatre Company (“CTC”) is committed to providing a safe online experience. We collect no personally identifying information, unless you choose to provide us with that information. This statement of Privacy applies to the CTC website and governs data collection and usage. By using the CTC website, you consent to the data practices described in this statement.

COLLECTION OF PERSON INFORMATION
If you visit our site to browse, read, watch videos or download, we automatically collect and store only the following information about you:
  • The IP address from which you access our Web site (an IP address serves two principal functions: host or network interface identification and location addressing.)
  • The type of browser and operating system used to access our site
  • The date and time you access our site
  • The pages you visit
  • and The Internet address of the Web site from which you accessed our site

This information is used to improve the functionality of the website—to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. We may compile and report aggregate statistics about our users — numbers, traffic patterns, and related site information — but these statistics will include no personally identifying information. CTC is not responsible for privacy statements or other content on websites outside of CTC, including those linked from CTC’s website.

USE OF PERSONAL INFORMATION

If you identify yourself by submitting mailing list, donor or ticket request forms contained in the site, we use that information only to respond to your message and to help us provide you with the material you have requested or to send you a written acknowledgment of your donation as required by law, or to verify and/or mail purchases and/or to process your ticket order.

You have the option to contact us by phone or by email ([email protected]) to request that we remove your name from our mailing and/or calling and/or trade list. If you opt to be taken off our mailing list, you will receive no mail from us, including publications or special notices. If you opt to be removed from our calling list, you will receive no calls from us except when a performance is canceled. We will not sell, trade or share a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations. If you are not a donor and you opt to be removed from our trade list, we will not provide your name to other arts organizations that might be making special offers or anyone else.

USE OF COOKIES

CTC’s website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

The purpose of a cookie is to tell the web server that you have returned to a specific page. We and our advertising partners, including advertising networks, use information gathered through cookies and other similar technologies, as well as other information we or they may have, to help tailor the ads you see on our sites and to help make decisions about the ads you see on other sites. To opt-out of targeted adversity from many ad networks visit: http://www.networkadvertising.org/choices

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies. Please be aware that some web pages may not work correctly if cookies are disabled. More information is available here: http://www.aboutcookies.org.

CREDIT CARD SUBMISSION

All credit card transactions including ticket purchases and donations is processed on a secure server. Credit card information is protected by encryption technology, such as the Secure Socket Layer (SSL) protocol. This helps to assure information is protected from unauthorized access.

CHANGES TO STATEMENT

CTC may occasionally update our Statement of Privacy to reflect customer feedback or changing technologies. CTC encourages you to review this statement periodically.

CONTACT

CTC welcomes comments and questions about or Statement of Privacy. If you believe CTC has not adheared to this statement, please contact us at [email protected].

DISCLAIMER

Under no circumstances shall CTC, its employees or contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other web site supported or maintained by CTC or from your reliance on or use of information, services or merchandise provided on or through the web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of the CTC in the operation of this web site, your sole and exclusive remedy is to discontinue using the web site.