Student Matinee Program FAQs

The basics:

  • For dates, check the Student Matinee calendar for each production.
  • For ticket prices, click here.
  • All Weekday Student Matinee performances begin at 10:30am Plan to arrive between 9:30 and 10:10am.
  • Anticipated run times for the 16-17 Season are as follows:
    The Sneetches: 2 hours, including intermission
    A Year with Frog and Toad: 1 hour 45 minutes, including intermission

Run times are subject to change. Group Lead will receive an email with a more precise run time when that information becomes available for each production.

Reservations & Ticketing

Who can attend a Weekday Student Matinee?                   
Any educational group of school-aged children is welcome to make a reservation for a Weekday Student Matinee performance at Children’s Theatre Company. Minimum group size is 10. Eligible groups include schools, homeschools co-ops, and daycares. If you have any questions about eligibility, please call CTC’s Student Matinee Coordinator at 612.872.5166.

I’d like to bring a school group. What should I do?
We know that it’s a big responsibility to plan a field trip, so we keep it as simple as possible. Here’s the reservation process:

  • Today: Choose your show and submit a Ticket Request Form.
  • Six weeks before show: confirm numbers.
  • Four weeks before show: submit payment.
  • When you arrive: check in at the Ticket Office.

Can I buy a ticket day of show?
Yes, if seats are available. Parents and other members of the public are are welcome to purchase day-of-show rush tickets to Weekday Student Matinee performances. To purchase rush tickets, visit the CTC Ticket Office as early as 9:30am for the 10:30am performance. If tickets are available, they can be purchased as rush tickets for $15 each, first-come, first-served. Although rush availability is never guaranteed, CTC is almost always accomodate everyone who tries to purchase rush for Student Matinee performances.


Can we bring a homeschool group?
Absolutely! We welcome homeschool groups. We require a minimum group size of 10 to make a reservation, so most homeschool families attend as part of co-ops/organizations. If you’re not part of a co-op, consider attending with another homeschool family you know. Homeschool groups receive Student Matinee ticket prices up to a ratio of 1 adult ticket per 1 student ticket. Homeschools are subject to Student Matinee ticketing policies.

We’re a homeschool family of fewer than 10. Can we come?
We require a minimum group of 10 to make a reservation, but you are welcome to purchase day-of-show rush tickets to a Student Matinee performance. To purchase rush tickets, visit the CTC Ticket Office as early as 9:30am for the 10:30am performance. If seats are available, they can be purchased as rush tickets for $15 each on first come, first served basis.

Why do you require a minimum group size of 10?
By requiring a minimum group size of 10, we are able to offer the flexibility to reserve student group tickets weeks/months before you confirm numbers and make payment. Groups of fewer than 10 are welcome to purchase rush tickets or to make reservations for evening/weekend public performances.

How many chaperones can we bring?
We request a ratio of 1 adult per 15 students. We understand that some students require more help and supervision than others, and for that reason, you are welcome to bring more adults, up to a ratio of 1 adult per 5 students. Adult tickets in excess of a 1:5 ratio cost $30 (most productions)/$40 (Holiday/Spring Productions) per ticket. (Exceptions granted for Special Education/medical support staff.)

Lots of parents want to come. Can we get tickets for all of them?
Please help CTC keep as many seats as possible available to school-aged kids. Invite only as many parent chaperones as necessary to supervise your students, up to a ratio of 1 adult per 5 students. Adult tickets in excess of a 1:5 ratio cost $30 (most productions)/$40 (Holiday/Spring Productions) per ticket. (Exceptions granted for Special Education/medical support staff.)

Can we add tickets to our order?
Additional tickets are always subject to availability. Group Lead may add students to your reservation at any time. Payment due upon reservation if made after order is paid or within four weeks of performance. You may not add parent chaperones to your order after Payment Deadline. Parents who were not included may purchase rush tickets, subject to availability.

Day of Show Experience

Can we meet the actors?
Every Weekday Student Matinee performance features a brief (10- to 15-minute) “Post-Show Artist Talk Back” with one actor and one crew member.

Can we get a backstage tour?
We are unable to accommodate large groups for backstage tours for safety reasons.

Can we eat lunch there?
Yes, subject to availability. You may request to reserve lunch space following your performance on your original Ticket Request Form.  For more details on lunch space reservations, please see Lunch Space Policies.

Will the concession stand or gift shop be open?
No. The concession stand and gift shop are closed during all Weekday Student Matinee performances. If you’ll need snacks, please plan accordingly as there is nowhere to purchase snacks in close proximity to CTC.

 Day of show logistics

Where do I go when we arrive?
School buses may pull into the driveway on Third Avenue. Please have students and chaperones wait on the bus while the Group Lead checks in at the Children’s Theatre Company Ticket Office window, located in the first floor lobby. After the Group Lead checks in, you will be directed to the United Health Group Stage or the Cargill Stage.

How does Check In work?
Check In begins at 9:30am at the CTC Ticket Office window. Your entire school group must be present before you check in. Group Lead must provide a final head count of adults and students present day of show to receive a Check In Pass. After Group Lead receives the Check In Pass, you will be directed to the lobby where Group Lead will give the Check In Pass to the usher to be added to the seating queue.

How does seating work?

  • Seating begins at approximately 10:00am.
  • Group Lead gives Check In Pass to the usher to be added to the seating queue.
  • Your entire group must be present to be seated. Seats cannot be saved.
  • Seating for Weekday Student Matinees is assigned by CTC ushers in order of group arrival. We cannot guarantee that families or friends within your group will be seated side-by-side as your group may be split between rows. (If you wish to reserve specific seats or to guarantee that you will be seated together, please choose to attend an evening/weekend public performance instead of a Student Matinee.)
  • Please take the seats that are assigned to you by the ushers. You can rearrange seating within your group after it is confirmed that everyone has a seat.
  • Late arrivals will be seated at the discretion of CTC management.

Can my group sit together?
Seating for Weekday Student Matinees is assigned by CTC ushers in order of group arrival. We do our best to keep groups together, but we cannot guarantee that families or friends within your group will be seated side-by-side as your group may be split between rows. We understand that certain chaperones need to be with certain students, and for this reason we recommend spreading chaperones out among students. Seats cannot be saved. Please take the seat assigned to you and direct students to do the same. (If you wish to reserve specific seats or guarantee that you will be seated with someone specific, you must purchase tickets to an evening/weekend public performance.)

Does everyone in my group need a ticket?
Yes. At Children’s Theatre Company, all patrons, regardless of age, are required to have a ticket. That means that every human who enters the theatre must have a ticket, including infants. Lap Passes are available for children ages newborn to 3 years for most productions on the UnitedHealth Group Stage/ newborn to 18 months for most productions on the Cargill Stage. Any exceptions will be noted on our Lap Seat Policy page.

What if there is a snowstorm?
During inclement weather, allow extra travel time. CTC does not cancel or delay performances due to weather. No refunds or exchanges will be made if your school group is unable to attend your scheduled performance for any reason. A refund will be offered only if Children’s Theatre Company cancels a performance. For details on Cancellation, & Refund Policies, please refer to the Weekday Student Matinee Ticketing Policies that govern all Student Matinee performance sales.

Privacy Policy

Thank you for reviewing the privacy policy and disclaimer.

Children’s Theatre Company (“CTC”) is committed to providing a safe online experience. We collect no personally identifying information, unless you choose to provide us with that information. This statement of Privacy applies to the CTC website and governs data collection and usage. By using the CTC website, you consent to the data practices described in this statement.

COLLECTION OF PERSON INFORMATION
If you visit our site to browse, read, watch videos or download, we automatically collect and store only the following information about you:
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This information is used to improve the functionality of the website—to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. We may compile and report aggregate statistics about our users — numbers, traffic patterns, and related site information — but these statistics will include no personally identifying information. CTC is not responsible for privacy statements or other content on websites outside of CTC, including those linked from CTC’s website.

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CHANGES TO STATEMENT

CTC may occasionally update our Statement of Privacy to reflect customer feedback or changing technologies. CTC encourages you to review this statement periodically.

CONTACT

CTC welcomes comments and questions about or Statement of Privacy. If you believe CTC has not adheared to this statement, please contact us at web@childrenstheatre.org.

DISCLAIMER

Under no circumstances shall CTC, its employees or contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other web site supported or maintained by CTC or from your reliance on or use of information, services or merchandise provided on or through the web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of the CTC in the operation of this web site, your sole and exclusive remedy is to discontinue using the web site.