Job Openings

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children's Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award® for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge, and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work,  innovative education programs, and community partnerships.

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability status, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.  

Information on Internships can be found here.

Current Openings 
Donor Relations Coordinator
Ticket Office Associate
Costume Assistant
Front of House Associate
Safety and Security Associate
Overhire Carpenters



Donor Relations Associate
 
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Donor Relations Coordinator.  This is a regular full-time position with occasional evening and weekend hours required.  Benefits include medical and dental insurance, vacation and sick leave, 8 paid holidays and a 403(b) retirement savings plan.

POSITION SUMMARY
The Donor Relations Coordinator has both internal and external customers, and plays a key role in support of the annual campaign and the stewardship of CTC donors. The Donor Relations Coordinator helps coordinate operational and administrative aspects of the Luminary Circle and major donor annual campaign and the current $25 million endowment and capital campaign which is expected to be complete in 2020. The Donor Relations Coordinator reports directly to the Director of Development, and works closely with the Senior Manager of Individual Giving, Managing Director, Artistic Director, Board Development Committee, and campaign steering committee.
 
ESSENTIAL FUNCTIONS
Donor Relations Support
• Manage Plans functionality in Tessitura in support of all moves management for individual donors:
   o Create annual plans for all donors giving $1,000+, board members, and other donor prospects
   o Work with Development Data Assistant and team to ensure proper tracking of data fields
   o Create weekly moves management reports for Director of Development, Managing Director and Artistic Director
   o Help develop agenda for bi-weekly Donor Strategy Meetings
   o Develop agenda for and facilitate bi-weekly Plan Review meetings
   o Provide other support as needed to the Director of Development and other portfolio managers on the execution of the Plans in their donor portfolio
• Work with Director of Development, Senior Manager of Individual Giving and Special Events Manager to outline annual donor benefits, including engagement and recognition events
• Work with team to ensure donor benefit fulfillment, including defining and pulling invitation lists, taking RSVPs, helping with follow-up calls and post-event thank you notes as needed, and researching attendee capacity and interest
• Provide superior, engaging experiences to donors through exceptional customer service (i.e. assisting with ticketing requests, donation questions, or other special needs)
• Participate in relationship building and donor cultivation initiatives and work alongside other staff to support a variety of special fundraising and cultivation activities throughout the year, including opening night receptions, donor luncheons and the Curtain Call Ball

Research
• Assist with research efforts to qualify and track campaign and major gift prospects; use this research to provide support in developing individualized cultivation plans
• Enter research data into Tessitura so that it can be fully utilized
• Partner with Director of Development and Senior Manager of Individual Giving to analyze trends in individual giving and to discover new methods of identifying promising major donor and campaign prospects
• Maintain contract with Wealth Engine (or other research vendor); stay up-to-date on product capabilities; ensure CTC is maximizing and leveraging these capabilities
 
Campaign Support
• Schedule and attend all campaign committee meetings; take and distribute meeting minutes
• Maintain and update campaign prospect lists, gift charts and other related materials
• In partnership with Director of Development, prepare regular campaign reports to share with key staff and volunteer leadership
• Ensure proper recording, acknowledgement and stewardship of campaign pledges and gifts per donor preferences; ensure every pledge and gift is managed seamlessly so that the donor is officially thanked within established time parameters
 
General Development Support
• Schedule and attend all Development Committee meetings of the Board of Directors; take and distribute meeting minutes
• Participate in Curtain Call Ball; oversee a specific component of the event, e.g. silent auction or volunteer recruitment/coordination (TBD)
• Serve as a back up to Development Data Assistant for gift entry and thank you process
• Produce lists as needed for donor cultivation and analysis
• Generate reports and statistical output for development staff and others requiring donor/financial reports
 
POSITION QUALIFICATIONS
    Experience:
• Bachelor’s degree in related field, or equivalent experience in customer service and operations related field
• Demonstrated skills or abilities in working with and providing services to customers or donors
• Experience with fundraising events, or similar types of events
• Experience with donor database systems
 
  Computer Skills:
• Experience entering donor data and creating extractions, lists, queries and reports in Tessitura or other donor databases
• Demonstrated and comprehensive computer skills and expert work processing skills; experience with multiple applications (preferably with Microsoft Word/Windows)
   Other Requirements:
• Exceptional interpersonal skills with the ability and personality to work collaboratively, accept responsibility, and motivate colleagues and volunteers
• Highly organized, with the ability to manage diverse duties, set realistic deadlines, and independently manage task timelines while remaining flexible under pressure
• Strong verbal and written communication skills, with the self-awareness and emotional intelligence to adapt to donors’ and volunteers’ styles as appropriate
• Ability to perform work accurately and thoroughly
• Ability to adapt to change in the workplace
• Ability to find a solution for or to deal proactively with work-related problems
• Must interact successfully with a wide range of personalities including staff, artists, volunteers, board members, committee members, donors and the general public
• Mature judgment, professional demeanor and the ability to maintain confidential information
• Ability to work some nights and weekends as needed for special events
• A passion for the arts

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.


Ticket Office Associate
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Ticket Office Associate.  This is a part-time position with occasional evening and weekend hours required.

POSITION SUMMARY
Provide service to customers in a manner consistent with the high quality performance and service standards of the Theatre by following customer service policies and procedures.  Process single ticket, season ticket, and Theatre Arts Training class orders over the telephone, through the mail, and at the ticket office.
 
ESSENTIAL FUNCTIONS
• Answer ticket office phone lines and help patrons in person at the ticket office in a pleasant and timely manner, providing a consistently high level of customer service.
• Process single ticket, season ticket, student matinee payments, and Theatre Arts Training orders by phone, mail or in person.
• Do external telemarketing calls to renewing subscribers.
• Complete necessary data entry, paperwork and procedures for accurate record-keeping and sales.
• Accurately process all forms of payment for reservations, including occasional cash transactions.
• Represent Children’s Theatre Company at both internal and external events as requested
• Attend trainings and meetings as required.
• Provide additional ticket office and marketing support as required.
 
POSITION QUALIFICATIONS
Competency Statement(s)
Preferred candidates will have a professional attitude with pleasant disposition and a desire to be a team player.  Candidate must be articulate and have excellent customer service skills with the ability to communicate effectively with a diverse group of people, as well as good attention to detail and sound decision making ability.
 
Experience
Experience with computerized ticketing system (preferably Tessitura) and phone sales preferred.  Experience with Microsoft Office products including Word and Excel a plus.  Previous experience in an arts organization a plus.
 
Education
High school diploma or equivalent required.
 
Computer Skills
Must show a willingness to learn new technology and adapt easily to system changes.
Other Requirements:
MUST be available at least 12 hours per week; availability must include at least one weeknight AND one weekend day. Flexible night and weekend availability preferred.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.


Costume Assistant
 
Children’s Theatre Company is seeking qualified candidates for the position of Costume Assistant.  This role would qualify for part-time regular status which includes benefits (health insurance, sick & vacation accrual, 403B match).  This position has a seasonal schedule that is dependent on the production calendar.  For the 2019-2020 season, this positon would be scheduled for approximately 32 weeks.
 
POSITION SUMMARY
Assist Costume Director in the daily operation and management of the Costume Shop. In consultation with the Costume Director and Costume Designer, determine show specific needs for fabric, clothing and costume supplies. Assist in maintaining show documentation and budgets. Serve as a shopper and design assistant when guest designers are in residence.
 
ESSENTIAL FUNCTIONS
• Assist Costume Director with all daily operations
• Communicate daily schedules with both Costume and Crafts shops
• Maintain office supply inventory, filing and daily fitting note distribution
• Set up Costume Bible for each show, prepare lists of accessories and composite measurement sheets
• Use local and online resources for shopping as needed, handle acquisition and returns
• Organize trips to and from Costume Rentals for pulling and returns
• Track expenditures and refunds in Costume Budget spreadsheet
• Attend technical and dress rehearsals as assigned
 
POSITION QUALIFICATIONS
 
 Competencies
• Ability to work intuitively when required, with attention to detail and needs of each situation
• Ability to make quick decisions, problem solve and work collaboratively with a positive demeanor
• Requires bending, reaching, climbing, lifting, carrying of up to fifty (50) pounds
• Valid driver’s license. Must be comfortable driving in the Twin Cities area
 
Experience
• Previous experience in a costume shop with basic costume history and knowledge of shop function
 
Skills & Abilities
• Proficiency in Excel spreadsheets, basic bookkeeping and general computer literacy
 
TO APPLY
Please email letter of interest and resume with “Costume Assistant” in the subject line to Ellen Baker, Production Manager, at productionjobs@childrenstheatre.org


Front of House Associate
 
Children’s Theatre Company is seeking qualified candidates for the position of Front of House Associate.  This is a part-time position with a variable schedule.  Benefits include sick and safety time and well as complimentary tickets to performances.
    
POSITION SUMMARY
The Front of House Associates provide excellent customer service and assist the rest of Front of House staff in ensuring that productions and events are safe, entertaining, and efficiently run.  Front of House Associates duties include scanning tickets, assisting patrons with seating and wayfinding and running concessions. 

ESSENTIAL FUNCTIONS
• Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive
• Provide friendly service to patrons as they arrive, tear/scan tickets, help patrons find their seats, direct them to restrooms, answer questions about the theatre and shows, help with late seating, and watch the house for any general issue that arise before and during the performance
• Work assigned concessions lanes and gift shop prior to the show, during intermission and post show in a quick and efficient manor while making accurate transactions using the Square sales system
• Assist in making sure that the patrons all leave the theatre safely post performance.  Help clean the theatre and restock concessions and gift shop for the next performance.
• Represent Children’s Theatre Company at both internal and external events as requested
• Attend trainings and meetings as required
• Perform other duties as assigned by the House Manager and/or Performance Supervisor
• Project the brand image of CTC through actions and behaviors at events and at the theatre

POSITION QUALIFICATIONS
Must be able to work independently and self-motivate.  Must be able to lift and move items (program boxes, concession boxes, merchandise, etc…) up to 50lbs, assist patrons up and down steps repeatedly in darkened environments, and stand for long periods of time.  Must have a willingness to wear and maintain the required uniform.  Must be comfortable selling and handling beer and wine.  Applicants must be at least 18 years old.
Competency Statement(s)
Positive, calm, professional attitude with pleasant disposition and a desire to be a team player.  Excellent customer service and management skills with the ability to communicate effectively with a diverse group of people.  Good attention to detail and sound decision making ability during all types of situations, including ones involving high stress and emergencies.  Must be able to work independently and self-motivate. A passion for the arts is a plus.

Experience
• Customer service experience including working with diverse groups of people
• Previous ushering or customer service experience in a non-profit or arts organization is preferred
 
Skills & Ablilities
Computer Skills
• Ability to quickly learn institutional programs such as Square, When 2 Work and Paycom
 
Certificates & Licenses:
• The position is required to be certified in CPR/AED/First Aid.  Training is provided for candidates who do not already possess this certification. 
• The position is required to be certified to sell and handle alcohol.  Training is provided for candidates who do not already possess this certification.
 
Other Requirements:
MUST be available for at least two weeknight performances and one weekend day during the run of all productions.  Availability for weekday mornings are also a plus.
 
TO APPLY
Please send a cover letter and resume to Andrew Robertson at jobs@childrenstheatre.org.  Please include the title of the position to which you are applying in the subject line of the email.


Safety and Security Associate
 
Children’s Theatre Company is seeking a security professional with a strong customer service orientation for the position of Safety and Security Associate. This is a part-time position with a scheduled shift of 3 to 11pm for two to three nights a week.  The position will average 16 to 20 hours per week with the ability to pick up shifts.  This position is not benefit eligible.
   
POSITION SUMMARY
Safety and Security Associates are responsible for ensuring the safety and security of patrons, staff, and visitors to Children’s Theatre Company. 
 
ESSENTIAL FUNCTIONS
• Monitor and review CTC buildings and grounds to ensure they are safe and secure
• Provide a welcoming atmosphere for all guests and staff
• Ensure only authorized staff, students, and visitors are permitted into the facility and all guests have signed in
• Resolve any security incidents, and in the events of an elevated security incident, notify the police department to ensure the safety of staff and patrons in CTC facilities.  Document all happenings in daily shift reports.
• Be aware of all fire, safety and access procedures and implement the appropriate responses related to those situations.
• Complete tasks at the Stage Door to ensure efficient and productive daily operations.
• Communicate with House Manager, Performance Supervisors, and Ticket Office Supervisor during performances
• Project the brand image of CTC through actions and behaviors at the Stage Door and Front Lobby
 
POSITION QUALIFICATIONS
Excellent communication skills.  Ability to work with diverse individuals and groups.  Availability to work nights and weekends.  Previous building security experience and experience working with the general public.  Previous experience with computer monitored security systems and facility monitoring. 
 
Competency Statement(s)
Positive, calm, professional attitude with pleasant disposition and a desire to be a team player.  Excellent customer service and management skills with the ability to communicate effectively with a diverse group of people.  Good attention to detail and sound decision making ability during all types of situations, including ones involving high stress and emergencies.  Must be able to work independently and self-motivate. A passion for the arts is a plus.
 
Experience
• Previous security and safety experience
• Customer service experience including working with diverse groups of people
 
Skills & Abilities
• Ability to quickly learn institutional programs such as Paycom and security cameras.
 
Certificates & Licenses
The position is required to be certified in CPR/AED/First Aid.  Training is provided for candidates who do not already possess this certification.  This position is also required to be certified in Active Shooter, Fire Evacuation, and Medical situation preparedness related to safety of guests and staff.  Training is provided.
 
WORK ENVIRONMENT
This position is located at the Stage Door.  This position can expect constant contact with the public and varying noise levels. 
 
TO APPLY
Please send a cover letter and resume to Andrew Robertson at jobs@childrenstheatre.org.  Please include the title of the position to which you are applying in the subject line of the email.


Overhire Carpenters
 
Children’s Theatre Company is looking for overhire staff for the upcoming season.  Overhire are employed on an as needed basis which varies throughout the year based on the needs of each production. All overhire positions may range in both required experiences and length of commitment. These positions are covered by a collective bargaining agreement with IATSE Local 13 and are paid on an hourly basis.
 
CTC is seeking qualified overhire scenic carpenters to work in the scene shop. Position duties can include but are not limited to carpentry, welding, rigging, load in and strike.
 
Requirements for carpenters:
 
Practical experience in a similar shop.  Experience that includes but is not limited to: all wood materials, steel products, foams, fiberglass, electricity, fabrics, paints and chemical solvents.
Working knowledge of the following tools and their accessories: radial arm saw, table saw, band saw, cold saw, planer, jointer, drill press, miter box, wood lathe, router, sanders, MIG welding equipment, sewing machine, electrical and pneumatic power hand tools. 
  
Please send application letter and resume to productionjobs@childrenstheatre.org