Field Trip FAQ
Who can access online performances?
Any preschool, K-12 school, or daycare can access online performances through the field trip program. Schools do not have to be based in Minnesota or the United States to access these performances.
Homeschool families need to purchase tickets for their household here.
When can I access the performance?
When you reserve your virtual field trip, you will choose a Monday-Friday slot when you will have access to the performance. Activities, videos, and curriculum will be available before and after the designated performance slot.
How much do online performances cost?
Thanks to our grants and generous donors, virtual field trip performances have discounts available for schools with 20% or higher free and reduced lunch rates.
Reserving a Virtual Field Trip
I’d like to reserve a virtual field trip. What should I do?
Here’s the reservation process:
- Step 1: Choose your show and submit an online Request Form.
- Step 2: CTC will send the group leader a confirmation & invoice.
- Step 3: Complete payment via check or credit card no later than 1 week before your selected access date.
- Step 4: After payment is complete, CTC will send you information on how to access the online platform.
- Step 5: Enjoy the show!
Do you have other opportunities for my virtual classroom?
Yes! Click here for full information about virtual residencies and workshops.
Technology and Access
How does a virtual performance work?
Great question! This is new to us too! Each school will receive a unique Flipgrid link and each classroom will receive a unique password that can be distributed to the students within that class. Each password can be used by up to 30 devices. Before your performance, the link will give you access to discussion topics, prep activities, and videos connecting to the show. Students can answer any of these topics and they will be kept private your school/classroom. At midnight on the first day of your virtual field trip, the performance link will become available in your Flipgrid. This link will connect students to watch the show on Vimeo. The performance will be available for 5-days (Monday-Friday).
What online platforms will be used?
Flipgrid and Vimeo. Both platforms can be accessed via a web-browser or app. Flipgrid can be integrated into many of the popular learning management platforms such as Google Classrooms, Microsoft Teams, and Seesaw. Instructions on how to integrate Flipgrid into these platforms can be found in the Technology Guide for Teachers. If you are experiencing technical problems, please email email@example.com.
What if my students are learning virtually from home?
No problem! The link can be distributed to students and each classroom password can be used by up to 30 devices so students can access the performance from their own device. If your students/families are not familiar with Flipgrid, it may be helpful to provide them with the Technology Guide for Students and Parents.
What if my school district starts in-person learning by the time my field trip is scheduled?
No problem! You are welcome to view the performance together as a classroom. In fact, we love the idea of students being able to experience the performance with as much of an “audience” feel as possible.
Will closed captioning be available for digital performances?
Yes! The performance and all Flipgrid video content will be closed captioned.
Student Matinee Performances
What time is the performance?
Weekday Student Matinee performances begin at 10:30am.
How long is the show?
Runtimes are subject to change throughout the rehearsal process as directors, designers, and actors start to tackle the script and material. Group Lead will receive an email with a more precise run time when that information becomes available for each production.
How much do tickets cost?
Thanks to grants and our generous donors, student matinee tickets are available at a significantly lower price than our public performances. Tickets start at $10 and are discounted even more for schools with 20% or more free and reduced lunch.
Reservations & Ticketing
I’d like to bring a school group. What should I do?
We know that it is a lot of work to plan a field trip, so we keep it as simple as possible. Here’s the reservation process:
- Step 1: Choose your show and submit an online Ticket Request Form.
- Step 2: Six weeks before the show- confirm how many adults and students will be attending.
- Step 3: Four weeks before show- submit payment via check or credit card.
- Step 4: When you arrive- check in at the Ticket Office with your day of show headcount.
- Step 5: Enjoy the show!
Can I buy a ticket day of show?
Yes, if seats are available. Parents and other members of the public are welcome to purchase day-of-show rush tickets to Weekday Student Matinee performances. To purchase rush tickets, visit the CTC Ticket Office as early as 9:30am for the 10:30am performances. If available, rush tickets are $15 for students and $20 for adults.
Can we bring a homeschool group?
Absolutely! We require a minimum group size of 10 to make a school group reservation. Individual homeschool families can join the CTC Homeschool Program which allows homeschool families to purchase student matinee tickets online.
How many chaperones can we bring?
We recommend a ratio of 1 adult per 15 students. We understand that some students require more help and supervision than others, and for that reason, you are welcome to bring up to a ratio of 1 adult per 5 students plus special education support staff. Adult tickets in excess of that ratio are at an additional cost reflective of price without subsidy support.
Day of Show Experience
Can we meet the actors?
Most Weekday Student Matinee performance features a brief (10- to 15-minute) Q&A with some of the actors and crew members. Private actor meet & greets can be scheduled for an additional fee.
Can we get a backstage tour?
We are occasionally able to offer backstage tours for an additional fee. Contact firstname.lastname@example.org for more information.
Can we eat lunch there?
Yes, subject to availability. You may request to reserve lunch space following your performance for a fee. Groups may also utilize the outdoor courtyard between CTC and Mia at no cost. Full information about lunch space is available here.
Will the concession stand or gift shop be open?
No. The concession stand and gift shop are closed during all Weekday Student Matinee performances. If you’ll need snacks, please plan accordingly as there is nowhere to purchase snacks in close proximity to CTC.
Day of Show Logistics
How does Check-In work?
Check-In begins 1 hour prior to the performance at the CTC Ticket Office window. Your entire group must be present before you check in. Group Lead must provide a final head count of adults and students present day of the show to receive a Check-In Pass. After Group Lead receives the Check-In Pass, you will be directed to the lobby to be added to the seating queue.
How does seating work?
- Seating begins approximately 30 minutes prior to the performance.
- Group Lead gives Check-In Pass to the usher to be added to the seating queue.
- Seating for Weekday Student Matinees is assigned by CTC ushers in order of group arrival. We cannot guarantee that families or friends within your group will be seated side-by-side as your group may be split between rows. Seats cannot be saved for members of your group who are not present at the time of seating.
- Please take the seats that are assigned to you by the ushers. You can rearrange seating within your group after it is confirmed that everyone has a seat.
Does everyone in my group need a ticket?
Yes. At CTC, all patrons, regardless of age, are required to have a ticket (including infants). Lap passes are available for students 3 years old and under for shows on our United Health Group Stage. Due to fire code and capacity, we are unable to provide lap passes for student matinee performances in the Cargill Theatre. Lap passes are $5 and can be purchased on the day of the performance.
What if there is a snowstorm?
During inclement weather, allow extra travel time. For details on Cancellation & Refund Policies, please refer to the Weekday Student Matinee Ticketing Policies that govern all Student Matinee performance sales.