A2 (Sound) Intern – Summer
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of A2 (Sound) Intern for a summer production in our flexible, 300-seat theatre space. This is a temporary, hourly position scheduled from July 29 through August 12, 2025. We are looking for a detail-oriented, enthusiastic individual with audio experience and a strong interest in sound design and technology. This is an excellent opportunity for those seeking to enhance their professional experience by working alongside CTC’s expert team of directors, designers, and union production crew. The A2 intern position will get deeply involved in all sound-related aspects of a production, including wireless microphone best practices, cable management, sound system setup, signal flow, and speaker rigging.
Estimated Hours of Work Per Week:
- Week of July 27: 25 hours of work
- Week of August 3: 45 hours of work
- Week of August 10: 15 hours of work
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The A2 (Sound) Intern will assist the production’s A1 in all aspects of sound implementation and maintenance throughout rehearsals and performances. This includes hands-on work with audio equipment, wireless microphone management, and system troubleshooting.
ESSENTIAL FUNCTIONS
Sound
- Assist with sound system setup, tuning, and speaker rigging
- Prep and manage wireless microphones before and during rehearsals/performances
- Support actors with mic placement as needed
- Monitor battery usage and troubleshoot wireless systems
- Participate in strike/load-out at the end of the production
Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion
- Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
- Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
POSITION QUALIFICATIONS
Experience
- Demonstrated customer service skills including working with diverse groups of people
- Basic understanding of theatre production, particularly in audio
- Familiarity with wireless mics, QLab, and digital mixing consoles is a plus
- Strong attention to detail, organization, and eagerness to learn
- Ability to work professionally in a fast-paced, collaborative environment
- Must be at least 18 years old
Other Qualities
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
- Must be at least 18 years old
COMPENSATION
The starting pay for this temporary part-time position is $15.97 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.
Choreographer
Children’s Theatre Company (CTC) is seeking qualified candidates for a choreographer position for Go, Dog. Go! • Ve Perro ¡Ve! in our ’25-’26 season. The first rehearsal is on December 16, 2025 with a show opening on January 23, 2026. This is a temporary contract (non-employee) position on the artistic team for the production.
Much of the script for this show is non-verbal and relies on physical storytelling set to music. This position requires someone who has demonstrated knowledge and skill in choreographing for the stage, and a background in physical theatre, clowning and movement-based performance.
Key Production Dates:
- First rehearsal – December 16
- Technical rehearsals – January 14-18
- Previews – January 20-22
- Opening – January 23
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the US. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status regarding public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The Choreographer for Go, Dog. Go! • Ve Perro ¡Ve! will develop, in consultation with the director, the movement and choreography that will advance the story of the piece. The production will emphasize non-verbal, music-driven physical storytelling. This is a contract position suited for an artist with a background in physical theatre, clowning, and movement-based performance.
ESSENTIAL FUNCTIONS
- Collaborate with the director and creative team to develop choreographic language that advances story through physical expression
- Lead physical rehearsals with cast members, including those with varied levels of movement experience
- Integrate principles of clowning and mime to enhance character development and narrative clarity
- Attend and contribute to all necessary rehearsals, production meetings, and technical runs
- Provide notation or documentation of choreography for future reference or remounts
POSITION QUALIFICATIONS
- Proven experience choreographing for physical theatre, clowning, or similar forms
- Ability to craft engaging, narrative-driven movement sequences
- Strong communication and collaborative skills, especially in multidisciplinary teams
- Familiarity with Latino/a/x cultures or experience working on bilingual (Spanish-English) productions is strongly preferred, as the production features Latinx artists and bilingual storytelling
- Cultural competency and a collaborative spirit when engaging with artists from diverse backgrounds
- Experience working in theatre for young audiences or education-focused performance is a plus
- Availability for the entire rehearsal period
COMPENSATION
The pay for this contract temporary positions is a minimum of $11,819 for the production.
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.
First Hand
Children’s Theatre Company (CTC) is seeking qualified candidates with a background in clothing construction techniques for the position of First Hand. This is a Part-time Regular (PTR) position that is benefits eligible and will be scheduled for 24 to 32 weeks of work of 40-hours each season and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. This position requires someone who is knowledgeable about costume construction techniques, skilled in a variety of sewing techniques including use of domestic and industrial sewing machines using with a wide range of fabrics, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have creative problem-solving skills, ability to adapt to adjusting priorities, and time management skills.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, people with disabilities, people from the LGBTQIAP+ community, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA
Minneapolis and the Twin Cities area has a thriving and vibrant arts scene. The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres. Minnesota year in and year outranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.
The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life. It is home to several restaurants and chefs who are James Beard nominees or winners. The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The First Hand assists the Cutter/Draper in completion of costumes as assigned. They are responsible for construction and decorative trimmings on men’s, women’s, and children’s period, contemporary and fantasy costumes. This position assists in determination of best construction techniques and supporting materials based on renderings and supporting research. They function as part of a team to problem solve on specialty pieces.
This position reports to the Costume Director.
ESSENTIAL FUNCTIONS
Costume Construction
- Cut and construct costume pieces as assigned
- Assist in determination of best techniques for construction
- Construct pieces start to finish with minimal supervision
- Assist as needed in costume fittings
- Assist in supervision of and instructions to stitchers as needed
- Alter purchased or stock costume pieces as fitted
- Assist in prep work for productions as assigned including, but not limited to, set up of show racks, pre-washing and pressing fabrics
- Maintain and contribute to tidy and organized workspaces, including supply areas, fitting rooms, fabric storage areas, sewing area and work tables
- Responsible for pacing assigned project work to meet all fitting and final deadlines
- Assist in tracking inventory of shop supplies and request replacement supplies or special need supplies in a timely fashion and barcode completed costumes for inventory purposes
- Participate in general department activities including, but not limited to: warehouse runs to pull and restock costumes, organize and inventory shop supplies, clean and restock fitting rooms and work areas
Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion
- Encourage and empower everyone to speak out against racist workplace practices and policies
- Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
- Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
- Adaptability – Ability to adapt to rapid pace in a changing workplace
- Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
- Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
- Creative – Ability to think in such a way as to produce a new concept or idea
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Decision Making – Ability to make critical decisions while following company procedures
- Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
- Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
- Initiative – Ability to make decisions or take actions to solve a problem or reach a goal
- Organized – Possessing the trait of being organized or following a systematic method of performing a task
- Project Management – Ability to organize and direct a project to completion
- Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
Experience
- Demonstrated expertise in all basic clothing construction techniques
- Demonstrated expertise in sewing techniques – hand and industrial and domestic sewing machines
- Demonstrated skill with both domestic and industrial sewing machines
- Demonstrated knowledge of working in a wide range of materials, including fabrics, plastics, leather and foam
Other Requirements
- Color vison
- Ability to wear Personal Protective Equipment (PPE), such as respirators with organic vapor cartridge for use with some adhesives or pains and safety goggles
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
COMPENSATION
The minimum starting wage for this position is $24.27. Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.
Costume Crafts Artisan
Children’s Theatre Company (CTC) is seeking qualified candidates with a background in millinery, masking making and basic shoe repair for the position of Costume Crafts Artisan. This is a benefits eligible position that is guaranteed a minimum of 40 weeks of full-time work each season and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. This position requires someone who is knowledgeable about costume accessory creation, skilled in a variety of sewing techniques and devices and using with a wide range of materials including fabrics, plastics, leather and foam, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have creative problem-solving skills, ability to adapt to adjusting priorities, and time management skills.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, people with disabilities, people from the LGBTQIAP+ community, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA
Minneapolis and the Twin Cities area has a thriving and vibrant arts scene. The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres. Minnesota year in and year outranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.
The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life. It is home to several restaurants and chefs who are James Beard nominees or winners. The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The Costume Crafts Artisan is responsible for producing all costume accessories as designed including, but not limited to: hats, jewelry, masks, novelty footwear and shoe modification, gloves, belts, purses, and boot tops. This position patterns for men’s, women’s and children’s contemporary and period or fantasy pieces.
This position reports to the Costume Director.
ESSENTIAL FUNCTIONS
Costume Crafts
- Interpret designer rendering and supporting research to generate patterns and samples for costume accessories using draping, drafting or flat pattern techniques as appropriate for design
- Interpret sketches and adjust fit and proportion for individual actor
- In consultation with Costume Designer and Costume Director, determine best construction methods to realize design; make recommendations on fabrics, understructures and other materials as needed to meet design specifications
- Construct mockups for fittings; fit mockups on actor; make changes to patterns and adapt as needed for best fit
- Construct final pieces based on fitting information
- Coordinate with drapers on shared fabrics, attached head gear and other shared work as needed
- Coordinate work with Head of Wigs, Hair and Makeup on headgear with attached hair or hair ornaments
- Coordinate construction schedule with Dyer/Painter for any fabric modification needs
- In consultation with Costume Director and Drapers, assist in determination of fitting schedule and pace all work to meet fitting and final deadlines for all project pieces
- Communicate any special care, handling or storage needs on specialty pieces to wardrobe staff
- Maintain supply of basic craft supplies; request replacement stock as needed; compile specialty item needs on show-by-show basis
- Pace work on all assigned projects to meet fitting and final deadline
- Construct all assigned accessory pieces
- Participate in general department work, including, but not limited to cleaning and organizing work space, restocking supplies, assist in pulling and restocking of costume accessories
Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion
- Encourage and empower everyone to speak out against racist workplace practices and policies
- Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
- Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
- Adaptability – Ability to adapt to rapid pace in a changing workplace
- Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
- Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
- Creative – Ability to think in such a way as to produce a new concept or idea
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Decision Making – Ability to make critical decisions while following company procedures
- Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
- Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
- Initiative – Ability to make decisions or take actions to solve a problem or reach a goal
- Organized – Possessing the trait of being organized or following a systematic method of performing a task
- Project Management – Ability to organize and direct a project to completion
- Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
Experience
- Demonstrated expertise in sewing techniques – hand and machine
- Demonstrated skill with both domestic and industrial sewing machines
- Demonstrated skill and knowledge in millinery, mask making, and basic shoe repair
- Demonstrated knowledge of the use of fiber reactive and union dyes preferred, but not required
- Demonstrated knowledge of working in a wide range of materials, including fabrics, plastics, leather and foam
Other Requirements
- Color vison
- Ability to wear Personal Protective Equipment (PPE), such as respirators with organic vapor cartridge for use with some adhesives or pains and safety goggles
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
COMPENSATION
The minimum starting wage for this position is $24.27. Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.
Production Over-Hire Positions
Children’s Theatre Company (CTC) is seeking qualified candidates for over-hire positions for the upcoming season. Over-hire are employed on an as needed basis which varies throughout the year based on the needs of each production. All over-hire positions may range in both required experiences and length of commitment. All positions are paid on an hourly basis.
CTC operates under a collective bargaining agreement with IATSE Local 13.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
OPEN OVER-HIRE ROLES
Carpenter/Welder – work in the scene shop. Position duties can include but are not limited to carpentry, welding, rigging, load in and strike. $24.27/hr
Scenic Artist – assist in producing the paint and texture finishes for all scenic elements. Requires excellent drawing and copying skills and the ability to read blueprints and understand scale. $18.00 – $22.00/hr
Electrician – hang, focus and strike lighting equipment. $23.22/hr
Wardrobe Swing – learn dresser tracks and laundry procedures. Cover for wardrobe staff absences and assist with laundry and reset on Saturdays and Sundays during show run. $23.22/hr
Wig Maintenance – maintain wigs during run of a show, approx. 2 hours per day. $23.22/hr
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
These positions require demonstrated skills and abilities related to the duties of the role.
Other Qualities
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.
Front of House Associate
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Front of House Associate. This is a part-time 10 to 20-hour per week position with a variable schedule and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. This position requires someone who is detail-oriented, collaborative and customer focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and critical thinking skills.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The Front of House Associates provide excellent customer service and assist the rest of Front of House staff in ensuring that productions and events are safe, entertaining, and efficiently run. Front of House Associates duties include scanning tickets, assisting patrons with seating and wayfinding and running concessions.
This position reports to the Front of House Manager.
ESSENTIAL FUNCTIONS
Patron Services
- Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive
- Provide friendly service to patrons as they arrive, tear/scan tickets, help patrons find their seats, direct them to restrooms, answer questions about the theatre and shows, help with late seating, and watch the house for any general issue that arise before and during the performance
- Work assigned concessions lanes and gift shop prior to the show, during intermission and post show in a quick and efficient manor while making accurate transactions using the Square sales system
- Assist in making sure that the patrons all leave the theatre safely post performance
- Help clean the theatre and restock concessions and gift shop for the next performance
- Represent Children’s Theatre Company at both internal and external events as requested
- Attend trainings and meetings as required
- Perform other duties as assigned by the House Manager and/or Performance Supervisor
- Project the brand image of CTC through actions and behaviors at events and at the theatre
Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion
- Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
- Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
- Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
- Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
- Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high stress situations
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Decision Making – Ability to make critical decisions while following company procedures
- Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
- Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
- Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind
Physical Aspects
This role is periodically responsible for activities that require certain physical abilities. CTC will make reasonable accommodations for employees who are not able to perform these activities, but who are otherwise able to perform the essential aspects of the role. The more physically demanding aspects of the role are:
- Periodically lifting and moving items like program boxes, concession boxes, merchandise, etc. of up to 50lbs
- Assisting patrons up and down stairs repeatedly in a darken environment
- Standing for long periods of time
Experience
- Demonstrated customer service skills including working with diverse groups of people
- Previous ushering experience in a non-profit or arts organization a plus, but not required
Computer Skills
Ability to quickly learn and use institutional programs such as Square, When2Work and Paycom
Certificates & Licenses
- CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
- The position is required to be certified to sell and handle alcohol; training is provided for candidates who do not already possess this certification
Other Qualities
- MUST be available for at least two weeknight performances and one weekend day during the run of all productions
- Availability for weekday mornings are a plus
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
- A commitment to the protection of confidential information to which this position has access
- Willingness to wear CTC Front of House uniform
- Must be age 18 or older
COMPENSATION
The starting pay for this part-time position is $16.81 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.