Teaching Assistant
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Summer Theatre Arts Training Teaching Assistant for our summer programming. This is a temporary summer position with a Monday through Friday schedule, starting on June 3, 2026, with employment continuing until August 21, 2026. This role will likely average 40 hours per week. This temporary role is not benefit-eligible.
The Teaching Assistant role requires someone who works well with children, is collaborative, customer/student focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and critical thinking skills.
CTC is committed to equity, diversity, inclusion, and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenou,s or People of Color, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
ABOUT THEATRE ARTS TRAINING (TAT)
CTC’s Theatre Arts Training (TAT) program provides high-quality process-based theatre education to students ages 5-18 with beginning through pre-professional offerings. TAT offers Fall, Winter, and Spring class sessions, school break and summer camps, audition workshops, a four-year high school training program, and two productions each year. As Inclusion is a core value to CTC, TAT makes intentional programmatic choices to ensure access and representation for people of all ability, ethnicity, economic statues, sexual orientation, and gender identity.
POSITION SUMMARY
Teaching Assistants are responsible for assisting the lead teaching team for summer camps. CTC has camps in Minneapolis and Saint Paul. Responsible for facilitation of extended care programming and class preparation including assisting the lead teaching team with curriculum development, small group work, and classroom management. Responsible for monitoring student arrivals and departures and implementing safety procedures. Responsible for additional office and administrative tasks as assigned. Teaching Assistants may be given opportunities to solo-lead classroom activities under supervision and guidance from CTC teaching or administration staff.
Teaching Assistants may be assigned to camps at our Minneapolis or Saint Paul locations.
ESSENTIAL FUNCTIONS
Assisting Education Department/programming
- Initiate and implement vision for TAT programs building on existing justice, equity, diversity, and inclusion
- Collaborate with Associate Teaching Artists to support the needs of the classrooms
- Assist education staff with office and administrative tasks as assigned
- Facilitate programming for extended care and sensory break room
- Assist in adjustments to program content for each classroom
Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity, and Inclusion
- Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
- Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
- Adaptability – Ability to adapt to rapid pace in a changing workplace
- Autonomy – Ability to work independently with minimal supervision
- Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
- Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
- Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high-stress situations
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Decision Making – Ability to make critical decisions while following company procedures
- Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
- Organization – Ability to manage highly detailed logistics for multiple projects simultaneously
- Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous
- Positivity – Ability to maintain an energetic and positive demeanor in a variety of different circumstances
- Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind
- Project Management – Ability to organize and direct a project to completion
Experience
- Demonstrated experience in youth programming and/or theatre education
- Demonstrated skill in relating to and communicating with youth
Certificates & Licenses
CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
Other Requirements
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable, and inclusive work environment
- A commitment to the protection of confidential information to which this position has access
COMPENSATION
The starting pay for this part-time position is $17.00 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.
TO APPLY
Please submit a cover letter and resume on our Careers Portal: https://www.paycomonline.net/v4/ats/web.php/portal/7EB09C865F48106614568EA2AE32F260/career-page
Carpenter/Welder
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Carpenter/Welder. This is a benefits-eligible position that is guaranteed a minimum of 40 weeks full-time each season and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. We’re looking for a creative and skilled technician with experience in scenic carpentry and construction, welding, sculpting, rigging, and the fabrication and installation of theatrical scenery to join our Scene Shop. Applicants should bring a strong sense of design realization, craftsmanship, time management, and collaborative spirit to this role.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, people with disabilities, people from the LGBTQIAP+ community, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA
Minneapolis and the Twin Cities area has a thriving and vibrant arts scene. The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres. Minnesota year in and year outranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.
The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life. It is home to several restaurants and chefs who are James Beard nominees or winners. The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The Carpenter/Welder is responsible for production and installation of scenic elements based on designs and concepts the production designer supplies through models and drawings. Work includes carpentry, welding, sculpting, rigging, and more.
This position reports to the Technical Director.
ESSENTIAL FUNCTIONS
Scenery Construction
- Carpentry: Framing, finishing and detail work
- Welding: MIG process and Gas cutting
- Sculpting: Foam and woodcarving, texture work
- Stitching: Drops, layout, cutting and sewing of fabric
- Rigging: Cable Make-up, maintenance, hanging of scenery, special projects
- Load-in: Installation of scenery, and storage
- Electrical/mechanical: Build and/or repair of general theatre equipment
- Automation: Occasional installation and troubleshooting
- Other: Duties as assigned
Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion
- Encourage and empower everyone to speak out against racist workplace practices and policies
- Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
- Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
POSITION QUALIFICATIONS
Experience
- Demonstrated skills in and knowledge of scenic carpentry, including platforming, framing, decking, and furniture or cabinetry construction
- Demonstrated skill in welding and metal fabrication (MIG & plasma cutting)
- Demonstrated ability to read and interpret technical drawings and translate them into safe, accurate scenic construction
- Demonstrated understanding of stage rigging practices, hardware, and safe installation of flown and moving scenery
- Demonstrated proficiency with a wide range of tools and equipment, including table saws, chop saws, lathes, routers, welders, grinders, and other power/hand tools
- Demonstrated knowledge of materials such as lumber and sheet goods, steel and aluminum, foams, plastics, hardware and fasteners, and scenic coatings/finishes
- Demonstrated ability in sculpting using a range of materials including foam, wood, metal, plaster, and plastics
Knowledge, Skills and Abilities
- Accurate – Ability to perform work with consistency and precision, producing correct results and minimizing errors through careful checking and verification
- Adaptability – Ability to adapt to rapid pace in a changing workplace
- Analytical Skills – Ability to use thinking and reasoning to solve a problem
- Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
- Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
- Conceptual Thinking – Ability to understand complex ideas and relationships, seeing patterns, connections, and big-picture implications in order to organize information and generate insight
- Creative – Ability to think in such a way as to produce a new concept or idea
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
- Initiative – Ability to make decisions or take actions to solve a problem or reach a goal
- Patience – Ability to remain calm, respectful, and composed when faced with delays, repeated questions, mistakes, or challenging situations, giving others the time and support they need to respond, learn, and improve
- Organized – Ability to structure tasks, information, and resources in a clear, logical, and efficient way so that work is easy to track, priorities are clear, and deadlines are consistently met
- Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
Other Requirements
- A valid driver’s license and acceptable driving record
- Comfortability working at elevated heights
- Ability to wear Personal Protective Equipment (PPE), such as respirators with organic vapor cartridge, hearing protection, hard hat, and safety goggles
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
COMPENSATION
The minimum starting wage for this position is $25.00/hour. Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.
TO APPLY
Please submit a cover letter and resume on our Careers Portal: https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=7EB09C865F48106614568EA2AE32F260
Concessions Lead
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Concessions Lead. This is a part-time 10 to 20-hour per week position with a variable schedule and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. This position requires someone who is detail-oriented, collaborative and customer focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and critical thinking skills.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The Concessions Lead plays a key leadership role within the Front of House (FOH) team, serving as the primary point of contact for all concession-related operations during public performances. This position ensures efficient sales, accurate cash handling, proper inventory management, and a clean, inviting concessions environment. In addition to maintaining exceptional customer service standards, the Concessions Lead oversees and supports FOH Associates working concessions, provides training and guidance to new team members, and communicates regularly with the FOH Manager regarding operations and staffing. This role also contributes to the overall success of performances by assisting with general FOH responsibilities as needed, helping to create a safe, inclusive, and enjoyable experience for all patrons.
This position reports to the Front of House Manager.
ESSENTIAL FUNCTIONS
Concessions
- Lead all concession operations during performances, ensuring timely setup, efficient service, and clean closure
- Count cash accurately and reconcile drawers/registers before and after shifts; prepare nightly deposits and required paperwork
- Monitor stock levels and coordinate restocking; proactively communicate with the FOH Manager regarding inventory needs
- Maintain a clean, organized, and compliant concessions area at all times
- Assign tasks and guide FOH Associates working in concessions and/or merchandise roles, ensuring clarity in responsibilities
- Train and onboard new Concessions Leads, primarily through shadowing during performance shifts, and provide timely progress updates to the FOH Manager.
- Collaborate with the FOH Manager to generate sales reports, resolve discrepancies, and improve operational efficiency
- Ensure compliance with safety, food handling, and alcohol service protocols during concession operations
- Demonstrate dependable, timely attendance for scheduled shifts and follow call-out procedures per CTC policy and applicable law
Patron Services
- Participate in lobby, theatre, and concession stand setup before each performance
- Provide friendly and informative service by scanning tickets, assisting with seating, and responding to patron inquiries
- Operate Square sales system efficiently at concessions and gift shop stations pre-show, during intermission, and post-show
- Support patron egress post-performance, ensuring a safe and welcoming environment
- Assist with cleaning and restocking of theatre, concessions, and gift shop for subsequent performances
- Represent CTC professionally at events and training sessions; project a positive brand image at all times
- Actively promote a safe, inclusive, and welcoming atmosphere for all guests and staff
- Represent Children’s Theatre Company at both internal and external events as requested
- Attend trainings and meetings as required
- Perform other duties as assigned by the Front of House Manager and/or Performance Supervisor
- Project the brand image of CTC through actions and behaviors at events and at the theatre
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
- Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
- Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
- Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high stress situations
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Decision Making – Ability to make critical decisions while following company procedures
- Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
- Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
- Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind
Physical Aspects
This role is periodically responsible for activities that require certain physical abilities. CTC will make reasonable accommodations for employees who are not able to perform these activities, but who are otherwise able to perform the essential aspects of the role. The more physically demanding aspects of the role are:
- Periodically lifting and moving items like program boxes, concession boxes, merchandise, etc. of up to 50lbs
- Assisting patrons up and down stairs repeatedly in a darken environment
- Standing for long periods of time
Experience
- Demonstrated customer service skills including working with diverse groups of people
- Previous ushering experience in a non-profit or arts organization a plus, but not required
- Demonstrated experience with point-of-sale (e.g., Square) and cash handling, including accurately opening/closing drawers, reconciling tills, and preparing nightly deposits
Computer Skills
Ability to quickly learn and use institutional programs such as Square, When2Work and Paycom
Certificates & Licenses
- CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
- The position is required to be certified to sell and handle alcohol; training is provided for candidates who do not already possess this certification
Other Qualities
- MUST be available for at least two weeknight performances and one weekend day during the run of all productions
- Availability for weekday mornings are a plus
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
- A commitment to the protection of confidential information to which this position has access
- Willingness to wear CTC Front of House uniform
- Must be age 18 or older
COMPENSATION
The starting pay for this part-time position is $18.48 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.
TO APPLY
Please submit a cover letter and resume on our Careers Portal: Click here to apply.
Production Over-Hire Positions
Children’s Theatre Company (CTC) is seeking qualified candidates for over-hire positions for the upcoming season. Over-hire are employed on an as needed basis which varies throughout the year based on the needs of each production. All over-hire positions may range in both required experiences and length of commitment. All positions are paid on an hourly basis.
CTC operates under a collective bargaining agreement with IATSE Local 13.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
OPEN OVER-HIRE ROLES
Carpenter/Welder – work in the scene shop. Position duties can include but are not limited to carpentry, welding, rigging, load in and strike. $24.27/hr
Scenic Artist – assist in producing the paint and texture finishes for all scenic elements. Requires excellent drawing and copying skills and the ability to read blueprints and understand scale. $18.00 – $22.00/hr
Electrician – hang, focus and strike lighting equipment. $23.22/hr
Wardrobe Swing – learn dresser tracks and laundry procedures. Cover for wardrobe staff absences and assist with laundry and reset on Saturdays and Sundays during show run. $23.22/hr
Wig Maintenance – maintain wigs during run of a show, approx. 2 hours per day. $23.22/hr
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
These positions require demonstrated skills and abilities related to the duties of the role.
Other Qualities
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.
Front of House Associate
Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Front of House Associate. This is a part-time 10 to 20-hour per week position with a variable schedule and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. This position requires someone who is detail-oriented, collaborative and customer focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and critical thinking skills.
CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.
ORGANIZATION DESCRIPTION
Led by Artistic Director Rick Dildine and Managing Director Ryan French, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.
DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.
POSITION SUMMARY
The Front of House Associates provide excellent customer service and assist the rest of Front of House staff in ensuring that productions and events are safe, entertaining, and efficiently run. Front of House Associates duties include scanning tickets, assisting patrons with seating and wayfinding and running concessions.
This position reports to the Front of House Manager.
ESSENTIAL FUNCTIONS
Patron Services
- Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive
- Provide friendly service to patrons as they arrive, tear/scan tickets, help patrons find their seats, direct them to restrooms, answer questions about the theatre and shows, help with late seating, and watch the house for any general issue that arise before and during the performance
- Work assigned concessions lanes and gift shop prior to the show, during intermission and post show in a quick and efficient manor while making accurate transactions using the Square sales system
- Assist in making sure that the patrons all leave the theatre safely post performance
- Help clean the theatre and restock concessions and gift shop for the next performance
- Represent Children’s Theatre Company at both internal and external events as requested
- Attend trainings and meetings as required
- Perform other duties as assigned by the House Manager and/or Performance Supervisor
- Project the brand image of CTC through actions and behaviors at events and at the theatre
Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion
- Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
- Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
POSITION QUALIFICATIONS
Knowledge, Skills and Abilities
- Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
- Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
- Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high stress situations
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Decision Making – Ability to make critical decisions while following company procedures
- Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
- Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
- Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind
Physical Aspects
This role is periodically responsible for activities that require certain physical abilities. CTC will make reasonable accommodations for employees who are not able to perform these activities, but who are otherwise able to perform the essential aspects of the role. The more physically demanding aspects of the role are:
- Periodically lifting and moving items like program boxes, concession boxes, merchandise, etc. of up to 50lbs
- Assisting patrons up and down stairs repeatedly in a darken environment
- Standing for long periods of time
Experience
- Demonstrated customer service skills including working with diverse groups of people
- Previous ushering experience in a non-profit or arts organization a plus, but not required
Computer Skills
Ability to quickly learn and use institutional programs such as Square, When2Work and Paycom
Certificates & Licenses
- CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
- The position is required to be certified to sell and handle alcohol; training is provided for candidates who do not already possess this certification
Other Qualities
- MUST be available for at least two weeknight performances and one weekend day during the run of all productions
- Availability for weekday mornings are a plus
- A commitment to ethical conduct in all respects of the work environment
- A commitment to creating a just, equitable and inclusive work environment
- A commitment to the protection of confidential information to which this position has access
- Willingness to wear CTC Front of House uniform
- Must be age 18 or older
COMPENSATION
The starting pay for this part-time position is $17.19 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.
TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.