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Ticketing Information

Ticket Office Hours

Wednesday – Friday 12PM – 5PM; Saturdays: 11AM – 3PM; and one hour prior to every performance

Buy tickets online anytime! During regular office hours, call the ticket office at 612.874.0400 and one of our friendly ticket office associates would be happy to assist you. Ticket transactions and exchanges cannot be handled via email.

The Ticket Office is closed for any in-person visits during our weekday business hours.

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Ticket Changes

Exchange your tickets, request an on-account credit, or donate your tickets through the Upcoming Events page in your account

Tickets may be exchanged for another performance of the same title up to 24 hours prior to your scheduled performance (2 hours for subscribers)!

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Dr. Seuss's How The Grinch Stole Christmas photo by Kaitlin Randolph

Gift Certificates

Digital gift certificates may be used to purchase show tickets or classes, and are redeemable online and at the Ticket Office. Gift certificates are available year-round, in any denomination, and never expire! We do not currently mail gift certificates.

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Audiences at Children's Theatre Company

Ticket Policies

Can’t make it to the show? Need to exchange your tickets? Review our ticket policies so you’re prepared when your plans change.


ACT Pass

This program allows patrons with financial barriers to purchase tickets to select performances at a greatly subsidized rate in addition to receiving scholarships to Theatre Arts Training Camps and Classes.


Ticket Discounts

CTC provides a variety of ways to save on tickets, ensuring that the transformative power of live theatre is accessible to all.


Ticket Donations

Children’s Theatre Company is proud to give back to our community and strives to support non-profit organizations throughout Minnesota through the donation of tickets to our shows. Request a donation for your fundraising event today!


Field Trips at CTC

Field Trips

Children’s Theatre Company offers Weekday Student Matinee performances for your classroom, homeschool, or community educational group.


Frequently Asked Questions

Does CTC sell rush tickets?  

One hour prior to public performances, any remaining seats are available to the general public at a substantial discount on a first-come, first-served basis. Rush tickets are only sold in person at our ticket window. 


Do children under three need tickets?  

Lap Passes are available for all shows that take place in the UnitedHealth Group Stage for children birth to 3 years old. Lap passes are $5 and can be only be purchased in person at the Ticket Office on the day of the show. Lap passes are a final sale.

For productions in our Cargill Theatre, productions recommended for all ages will have a Lap Pass age of 18 months and under; productions recommended for children ages 8+ will not have lap passes available. 


What if I miss my performance?  

CTC does not offer compensation for missed performances or refunds on ticket purchases. CTC rarely cancels performances due to inclement weather. If you are concerned or unsure about traveling in inclement weather, we recommend you prioritize safety, and exchange, donate, or convert your tickets to a credit as early as possible.