Ticketing Information
Ticket Office Hours
Monday – Friday: 10am-4pm
Open for in-person visits during these hours.
Phone: 612.874.0400
Email: tickets@childrenstheatre.org Purchases may not be made via email.
Ticket Changes
Tickets may be exchanged for another performance of the same title up to 24 hours prior to your scheduled performance (2 hours for subscribers)!
Exchange or donate your tickets through the Upcoming Events page in your account.
Gift Certificates
Digital gift certificates may be used to purchase show tickets or classes, and are redeemable online and at the Ticket Office. Gift certificates are available year-round, in any denomination, and never expire! We can email gift certificates.
Ticket Policies
Can’t make it to the show? Need to exchange your tickets? Review our ticket policies so you’re prepared if your plans change.
Ticket Discounts
CTC provides a variety of ways to save on tickets, ensuring that the transformative power of live theatre is accessible to all.
Ticket Donations
Children’s Theatre Company is proud to give back to our community and strives to support non-profit organizations throughout Minnesota through the donation of tickets to our shows.
Field Trips
Children’s Theatre Company offers Weekday Student Matinee performances for your classroom, homeschool, or community educational group.
Frequently Asked Questions
Does CTC sell rush tickets?
One hour prior to public performances, any remaining seats are available to the general public at a substantial discount on a first-come, first-served basis. Rush tickets are only sold in person at our ticket window.
Do children under three need tickets?
Lap Passes are available for all shows that take place in the UnitedHealth Group Stage for children birth to 3 years old. Lap passes are $5 and can be only be purchased in person at the Ticket Office on the day of the show. Lap passes are a final sale.
For productions in our Cargill Theatre, productions recommended for all ages will have a Lap Pass age of 18 months and under; productions recommended for children ages 8+ will not have lap passes available.
What if I miss my performance?
CTC does not offer compensation for missed performances or refunds on ticket purchases. CTC rarely cancels performances due to inclement weather. If you are concerned or unsure about traveling in inclement weather, we recommend you prioritize safety, and exchange, donate, or convert your tickets to a credit as early as possible.
Are there fees associated with ticket purchases?
Yes, ticket fees apply and are clearly displayed throughout the checkout process. These fees help support our theatre operations, including ticketing services and facility maintenance. More information about our fees can be found in Ticket Policies.
Can I exchange or refund my tickets?
Tickets may be exchanged for another performance of the same title up to 24 hours prior to your scheduled performance (2 hours for subscribers)! Tickets can also be donated. Exchanges and donations can be made through the Upcoming Events page in your account.