Job Openings

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kimberly Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

This position builds and installs scenic elements based on designs and concepts the scenic designer supplies through models and drawings.  They also draft construction drawings to be used by the carpenters to build and install scenic elements.  This position spends some time working on the computer in the Tech Office, and some time working down in the theaters and on the shop floor.

This position reports to the Technical Director, and works closely alongside the Assistant Technical Director.

ESSENTIAL FUNCTIONS

Drafting and Carpentry

• Drafting: Working Knowledge of AutoCAD (3D Modeling), 3D Printers, CNC Routers

• Automation: Drafting plans for incorporating automation into scenic units, as well as occasional installation and troubleshooting

• Carpentry: Framing, finishing and detail work
• Welding: MIG process, Gas cutting and brazing
• Sculpting: Foam and woodcarving, texture work
• Stitching: Drops, layout, cutting and sewing of fabric
• Rigging: Cable Make-up, maintenance, hanging of scenery, special projects
• Load-in: Installation of scenery, and storage
• Electrical/mechanical: Build and/or repair of general theatre equipment
• Other: Duties as assigned

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

• Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
• Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
• Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

• Accurate – Ability to perform work accurately and thoroughly
• Analytical Skills – Ability to use thinking and reasoning to solve a problem
• Creative – Ability to think in such a way as to produce a new concept or idea
• Communication, Oral – Ability to communicate effectively with others using the spoken word
• Detail Oriented – Ability to pay attention to the minute details of a project or task
• Diversity Oriented – Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion or physical abilities
• Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
• Interpersonal – Ability to get along well with a variety of personalities and individuals
• Organized – Possessing the trait of being organized or following a systematic method of performing a task
• Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous
• Problem Solving – Ability to find a solution for or to deal proactively with work-related problems
• Technical Aptitude – Ability to comprehend complex technical topics and specialized information

Experience

• Demonstrated ability to assist Technical Director in the production of technical drawings
• Demonstrated skill in construction using wood materials, steel products, foams, fiberglass, electricity, fabrics, paints and chemical solvents.
• Demonstrated skill in the use of 3D modeling in AutoCAD
• Working knowledge of 3D printers and CNC routers.
• Working knowledge of scenic automation technology (Creative Conners).
• Working knowledge of radial arm saws, table saws, band saws, cold saws, drill presses, miter boxes, wood lathes, routers, sanders, MIG welding equipment, sewing machines, electrical and pneumatic power hand tools.
• Knowledge of safety best practices, fall protection; OSHA 10 or 30 preferred

Other Qualities

• A commitment to ethical conduct in all respects of the work environment
• A commitment to creating a just, equitable and inclusive work environment
• A commitment to the protection of confidential information to which this position has access
• Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre

COMPENSATION

The minimum starting wage for this position is $23.56 per hour.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan. 

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Commissioning, developing, and producing new works and building the canon of plays that center on young people has been a priority for CTC. Commissioned writers include Cheryl West, Nilo Cruz, Naomi Iizuka, Larissa FastHorse, Itamar Moses, Jerome Hairston, Barry Kornhauser, Lloyd Suh, Will Power, Liz Duffy Adams, Carlos Murillo, Kia Corthron, Philip Dawkins, and Greg Banks. A major new initiative, Generation Now, is a partnership between CTC and Penumbra, Latino Theater Company, Ma-Yi Theater Company, and Native Voices at the Autry to commission and develop 16 new plays and musicals by Black, Indigenous, AAPI, and Latine writers for a multigenerational audience over five years. The next artistic leader will join this cohort of exceptional artistic leaders in an equitable partnership to commission the remaining eight works and bring these new works to the stage at CTC.

Additionally, CTC partners with commercial producers, movie studios, and major brands to create newly developed stage musicals such as the beloved animated film AN AMERICAN TAIL (in association with Universal Theatrical Group), an adaptation of the popular children’s book DIARY OF A WIMPY KID (in association with Kevin McCollum), and CTC was the originator of the holiday classic DR SEUSS’S HOW THE GRINCH STOLE CHRISTMAS. Through developed productions like KORZCAK’S CHILDREN, SNAPSHOT SILHOUETTE, I COME FROM ARIZONA, BINA’S SIX APPLES, and SOMETHING HAPPENED IN OUR TOWN, CTC has become a place for deep community conversations and finding common ground. CTC’s leadership of new work development on the national stage sets a high bar for excellence in the creation of compelling theatrical work for audiences of all ages. A full production history can be found here.

Children’s Theatre Company is committed to supporting Minnesota students and families by providing educational programs that address the resource gap in arts education and support student achievement. CTC’s education programs annually serve more than 93,000 young people and their communities through Theatre Arts Training, student matinees, and in-school residencies with a focus on emotional and critical literacy, including Creative Play, Early Bridges, and Neighborhood Bridges curricula. CTC is partnering with Bethune Arts Elementary in North Minneapolis in a full immersion residency model that provides every student with 20+ weeks of CTC educational programming each year throughout their time at Bethune. This unique partnership is on the ground floor of transforming the traditional model of arts partnerships to impact students, teachers, and families, provide critical access to resources, and to help close the achievement gap.

ACT One is CTC’s comprehensive platform for access, justice, diversity, equity, and inclusion in our audiences, programs, staff, and Board. It strives to ensure the theatre is a home for all people, all families, reflective of our community. CTC recognizes the urgent need to address past injustices and inequities on an institutional level and ACT One is our plan to accomplish this internal and external transformation. CTC will measure success when our audiences, classes and camps, staff, artists, and Board include more people from a wider range of economic status, Black, Indigenous and People of Color, people with varying abilities, and sexual orientation and gender identity.

CTC is interested in how the work on the stage has a future life across the country and world. CTC has transferred productions to and co-produced productions with the Alliance Theatre, Arena Stage, the Old Globe, the New Victory, Seattle Children’s Theatre, Chicago Children’s Theatre, and many others. Plays for New Audiences is a division of CTC that licenses 300 plays and musicals for family and youth audiences to professional and amateur theatres as well as educational institutions. Today, CTC is recognized as North America’s flagship theatre for young people and families as well as a major cultural and artistic resource in Minnesota.

MISSION, VISION, VALUES

CTC is a purpose-driven organization guided by the following Mission, Vision and Values:

• Mission – Children’s Theatre Company creates extraordinary theatre experiences that educate, challenge, and inspire young people and their communities.
• Vision – We unleash the power of curiosity, empathy, and imagination.
• Values – Imagination, Excellence, Respect, and Inclusion

CURRENT ENVIRONMENT

Children’s Theatre Company is one of few professional regional theatres to employ a full-time professional resident acting company. The highly trained acting company, all members of Actors Equity Association, are hand-selected for their talent and versatility and are cast in CTC productions throughout the season. CTC has union relationships with IATSE Local 13, AEA, SDC, Twin Cities Musician’s Union, and USA Scenic Artists.

All CTC operations are based in Minneapolis, just south of the downtown area, sharing a campus with the Minneapolis Institute of Art and Minneapolis College of Art and Design. CTC’s 108,000 square foot building houses offices and expansive scenic, props, and costume shops as well as rehearsal halls and classrooms. CTC has three performance venues:

• UnitedHealth Group Stage, a double-balcony proscenium space with 747 seats. Four to five productions are mounted on this stage annually.
• Cargill Stage, a flexible and configurable theatre space that holds up to 298 seats. Two to three productions and one education department production are mounted in this space annually.
• Cohen Stage, dedicated to the education department for devised work and classes, with up to 100 seats.

Peter C. Brosius has served as CTC’s artistic director since 1997 and will leave the company with an extraordinary record of accomplishment that includes an expansive commitment to new work development, impressive capital expansion of CTC’s facilities, and awards and accolades for impressive artistic achievement. Kimberly Motes has served as Managing Director of the company in co-leadership with Brosius since 2016.

CTC’s full-time staff is approximately 63 people and another 300-350 seasonal and part-time employees support CTC’s 6-7 annual productions and education programming. A 55-member Board of Directors leads the governance and strategic work of CTC as it currently operates on an approximately $13.4 million annual budget. More information on CTC can be found at childrenstheatre.org.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all our hiring for staff, artists, and recruiting of Board members. We are committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

THE TWIN CITIES

The Twin Cities of Minneapolis / St. Paul is one of the country’s most vibrant and arts-centric regions. The Twin Cities comprise the 16^th largest metropolitan area in the U.S. with a combined population of over 3.6 million. Minneapolis is consistently rated as one of America’s “Absolute Top Cities” and “Best Places to Live.” Its arts community is broad and deep, with a wide range of arts institutions such as the Minneapolis Institute of Art, Walker Art Center, Minnesota Orchestra, Penumbra, Guthrie Theater, and Minnesota Opera. The Minnesota State Arts Board provides significant financial support to artists and organizations throughout the state, including CTC, to ensure that all Minnesotans have the opportunity to participate in the arts. It has a highly educated population, with nearly half of its residents over 25 years old possessing a college degree. Minnesota has over 1900 arts and culture organizations and over 100,000 creative artists and workers for over $2 billion in economic impact. Minnesota is home to 15 Fortune 500 companies. It is also a state that has more than 300 different languages spoken by its residents.

OPPORTUNITIES AND CHALLENGES

CTC will offer an exceptional artistic leader the opportunity to work with a deeply engaged Board and high performing staff who are committed to excellence, CTC’s mission, young people, and a multi-generational audience. The opportunities for CTC’s next Artistic Director:

• Identify, implement, and nurture new and expanded producing relationships with both not-for-profit and commercial partners, originating musicals and plays that create a “long tail” of future revenue.
• Build and deepen equitable producing partnerships through Generation Now – funded by the Mellon Foundation – a five-year commissioning partnership between Penumbra, Ma-Yi Theater Company, the Latino Theater Company (LTC), Native Voices at the Autry, and CTC to create 16 new plays by BIPOC writers for multi-generational audiences.
• In partnership with the Board and Managing Director, develop a new strategic plan for CTC. (The current plan envisions goals and objectives through 2024.)
• Embrace, foster, and celebrate CTC’s deep relationships in the Twin Cities with artists, artisans, community organizations, audiences, and donors.
• Deepen the decades long work to build a diverse, equitable, and inclusive organizational culture and champion CTC’s commitments to centering ACT One communities on our stages, in our artists, staff, Board, and audiences.

Along with these opportunities, there are challenges CTC’s next artistic leader must embrace:

• Building audiences in a post-pandemic environment and with an audience’s life cycle where families can perceive they have “aged out” of the programming. Interesting to note that 18% of CTC’s audience attends without children.
• Ensuring CTC’s sustainability through fundraising to grow the annual fund and endowment.
• Being a prudent steward of available resources at a time of increased production costs and competition for audiences.
• Strategically aligning main stage programming with education and community engagement.

POSITION AND RESPONSIBILITIES

CTC has a leadership model where the Artistic Director and Managing Director are co-equal organizational leaders, working together and reporting to the Board through its Chair. Artistic and production areas are direct reports to the Artistic Director.

Responsibilities

These are the primary roles and responsibilities of the Artistic Director:

• Forge a productive and deep partnership with the Managing Director through which they inspire others by their example of collaboration.
• Set a strategic artistic course for CTC that aligns with the organization’s mission, vision, and values and inspires audiences, donors, staff, and Board.
• Lead the season planning process including the selection of the plays and musicals, and creative teams.
• Oversee season productions and work with creative teams to ensure a positive working collaboration with the production and artistic staff.
• Develop ideas for commissioning, developing, and producing new plays and musicals; engage with writing teams to create work of artistic excellence.
• Develop relationships with other regional theatres and commercial producers to explore collaboration and opportunity for partnership.
• With the Managing Director, set and sustain a working culture that supports and inspires the best work of artists, artisans, and administrators.
• Hire, lead, and nurture the artistic and production team.
• Imbue and deepen CTC’s values of justice, equity, inclusion and diversity.
• Serve as a primary voice and ambassador of CTC, including key donor relationships.
• Ensure that CTC continues its leadership role locally and nationally.
• Work diligently with the Managing Director, senior staff, and Board to strengthen CTC’s fiscal sustainability.

QUALIFICATIONS

Ideally, the successful candidate for this role will possess:

• The skills and enthusiasm to forge a productive and collaborative relationship with the Managing Director and Board.
• A history of significant artistic achievement and a compelling creative vision.
• Significant background as a highly successful stage director, producer, playwright, or other artistic roles. Although the Committee has indicated a preference for candidates who are successful stage directors, this is not a prerequisite.
• A deep love and knowledge of theater, particularly for multi-generational audiences.
• Cultural competency and a demonstrable commitment to advancing the values of justice, equity, inclusion and diversity in an organization.
• Although previous top artistic director experience is not a prerequisite, prior artistic management roles in institutional environments will be a plus.
• A dynamic public presence that will inspire the Board, staff, and patrons to support the theatre’s artistic work and organizational vision.
• Demonstrated ability to fundraise and work with donors to excite them about the mission and particular projects. An appreciation for their generosity is vital.
• Strategic thinking relative to organizational vision and growth.
• Demonstrated ability to access a broad network of regional and commercial theater makers for collaboration and developmental work.

The following attributes are essential to a candidate’s success in the role:

• Exceptional communication skills – both speaking and writing.
• Taking satisfaction in serving as an ambassador in business and social settings.
• A transparent, collaborative, and confident leadership style.
• A deep commitment and love for theatre geared toward children and younger audiences.
• Satisfaction in achieving the best work in others.
• Integrity, truthfulness, and ethics
• A willingness to relocate and become fully rooted in the Minneapolis/St. Paul and Minnesota community.

COMPENSATION AND START DATE

The annual salary range for the Artistic Director role at Children’s Theatre Company starts at $225,000 and includes a full benefit package commensurate with other organizations of its size. The company hopes to make its decision by the end of calendar year 2023 with the chosen candidate beginning full time on July 1, 2024. There will be the opportunity for some transition work with CTC’s departing Artistic Director, prior to the full-time start date.

HOW TO APPLY

David Mallette and Jonathan West from MCA are facilitating this search. Interested and qualified candidates should submit the following items for consideration:

• A current resumé
• Cover letter (no more than 1½ pages)
• Four professional references
• Salary expectation

All documents should be in .pdf format and have the candidate’s name as part of the file name. Submissions should be made through Management Consultants for the Arts’ website at: https://www.mcaonline.com/searches/artistic-director-ctc

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 200 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis park system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Sound Director oversees and directs the production and installation of all sound related elements, within available resources, based on the designs and concepts presented by the Sound Designer.  This position is also responsible for overseeing and directing all in-house sound needs.

This position reports to the Director of Production.

ESSENTIAL FUNCTIONS

Sound Direction

• With the Artistic Director and Director of Production work as a creative problem solver in the planning and execution of all sound related elements for productions, workshops, education programs and events as needed
• Responsible for determining approaches, procedures, schedules and techniques to create the sound related elements for each production
• Implement the sound reinforcement for all CTC productions based on Sound Designer’s specification and design in-house events
• Schedule and perform regular maintenance and upgrades on all sound equipment.
• Responsible for supervising and scheduling the work of I.A.T.S.E. Board Operators, Deck Sound Technician and other over-hire crew
• Generate complete documentation for all aspects of permanent and show specific audio installations and work with crew to label all components properly
• Budget and estimate cost of labor and materials for each production
• Track and monitor current season expenses
• Engineer all recording and mix sessions to create material for playback
• Work with other production department heads and creative teams on the solution of multi-department projects for each production
• Work with the A2, Stage Management, Costumes and Actors on the proper handling and placement of all wireless microphones to insure their safe operation
• Attend all technical rehearsals and previews as needed
• Attend production and staff meetings
• Manage and oversee all rentals of CTC Recording Studio and arrange for CTC oversight for all recording sessions
• Maintain the CTC computers, including playback, recording and backup computers, servers, and show archives
• Responsible for the maintenance and safe use of all sound equipment
• Assist PR/Marketing in the promotion of CTC by creating radio spots, audio for video, and other promotional recordings and events
• With House Management, manage audio description and hearing assistance systems needs and FOH sound systems
• With Theatre Arts Training (TAT) department, maintain and support sound systems in Education spaces, hire sound interns for TAT programs and design TAT Intensive productions as needed
• Work with Director of Production on season budgeting, capital equipment planning and budgeting and other long-range planning
• With Production Management staff, support outside rental events in CTC spaces
• Regularly attend productions during the run to ensure the consistent operation and quality of sound for each performance

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion

• Encourage and empower everyone to speak out against racist workplace practices and policies
• Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
• Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

• Demonstrated knowledge in planning and execution of sound related elements for professional theatre
• Demonstrated skill in and knowledge of multi-track recording, design of sound reinforcement systems and sound equipment troubleshooting and repair
• Demonstrated budget management ability
• Demonstrated sound design skills preferred
• Demonstrated people management and supervisory skills

Competency Statement(s)

• Adaptability – Ability to adapt to rapid pace in a changing workplace

• Analytical Skills – Ability to use thinking and reasoning to solve a problem
• Creative – Ability to think in such a way as to produce a new concept or idea

• Collaboration – Ability to work with others and be a positive team member contributing to a positive culture

• Communication – Ability to clearly and concisely express ideas and ask questions effectively with others
• Decision Making – Ability to make critical decisions while following company procedures
• Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
• Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions
• Management Skills – Ability to organize and direct oneself and effectively supervise others
• Organized – Possessing the trait of being organized or following a systematic method of performing a task
• Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous
• Problem Solving – Ability to find a solution for or to deal proactively with work-related problem

• Project management skills – Ability to plan and manage workflows and personnel in a holistic and integrated fashion to ensure progress of projects, and awareness of responsibilities among staff
• Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
• Team Building – Ability to convince a group of people to work toward a goal

Computer Skills

• Digico SD “Theatre” console programming
• Programming and troubleshooting ability with QLab sound playback software
• Digital mixing and mastering using Pro Tools
• Drafting in Vectorworks
• Windows and Mac computer networking, Microsoft Office

Other Qualities

• A commitment to ethical conduct in all respects of the work environment
• A commitment to creating a just, equitable and inclusive work environment
• A commitment to the protection of confidential information to which this position has access

COMPENSATION

The starting salary range for this full-time position is between $53,000 to $60,000 annually.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

TO APPLY

Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

ORGANIZATION DESCRIPTION 

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships. 

DIVERSITY AND INCLUSION STATEMENT 

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status regarding public assistance, membership in a local human rights commission or any other legally protected status.    

POSITION SUMMARY:   

During Tues – Fri business hours, Associates process single ticket, subscription, and Theatre Arts Training class orders and exchanges over the telephone, through the mail, and at the ticket office. During performances, Associates process will-call pick-up, ticket reprints, rush sales, and any other night-of ticketing requests. This is a great fit for someone who enjoys a high-activity atmosphere, making conversation, solving problems for others and who can retain a lot of information about a large product catalog. 

This position reports to the Ticket Operations Manager.  

ESSENTIAL FUNCTIONS:  

Business Hour Duties 

• Answer ticket office phone lines and help patrons. 
• Process single ticket, season ticket, student matinee payments, and Theatre Arts Training orders by phone, mail or in person. 
• Provide support for exchanges and other issues related to existing orders.  
• Occasional outbound calling to subscribers. 

Performance Duties  

• Process in-person rush sales, ticket reprints, will-call pick-ups, and any other patron ticketing requests as time allows during pre-show.  
• Accurately handle cash, check, and credit card payments. 
• Assist patrons with wayfinding, access service requests, and general CTC queries.  
• Occasionally answer phone calls from our Performance Hotline.  

Other Duties 

• Maintain working knowledge of and provide information on all performances, classes, camps, and subscriptions.  
• Complete necessary daily data entry and projects as assigned.  
• Attend trainings and meetings as needed 

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion 

• Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies 
• Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community 

POSITION QUALIFICATIONS 

Knowledge, Skills and Abilities 

• Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology 
• Collaboration – Ability to work with others and be a positive team member contributing to a positive culture  
• Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing  
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems 
• Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction 
• Decision Making – Ability to make critical decisions while following company procedures 
• Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small 
• Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized     
• Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind 

Experience 

• Demonstrated skill with computerized ticketing system (preferably Tessitura) and phone sales preferred 
• Demonstrated skills with Microsoft Office products including Word and Excel a plus 
• Previous experience in an arts organization a plus 

Computer Skills 

Must show a willingness to learn new technology and adapt easily to system changes 

Other Qualities 

• MUST be available at least 10 hours per week 
• A commitment to ethical conduct in all respects of the work environment 
• A commitment to creating a just, equitable and inclusive work environment 
• A commitment to the protection of confidential information to which this position has access   

COMPENSATION 

The starting pay for this part-time position is $15.00 per hour.  Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan. 

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email. 

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kimberly Motes, Children’s Theatre Company is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

OPEN OVER-HIRE ROLES

Carpenter/Welder – work in the scene shop. Position duties can include but are not limited to carpentry, welding, rigging, load in and strike.  $22.00/hr

Scenic Artist – assist in producing the paint and texture finishes for all scenic elements. Requires excellent drawing and copying skills and the ability to read blueprints and understand scale. $18.00 – $22.00/hr

Electrician – hang, focus and strike lighting equipment. $21.05/hr

Wardrobe Swing – learn dresser tracks and laundry procedures. Cover for wardrobe staff absences and assist with laundry and reset on Saturdays and Sundays during show run. $21.05/hr

Wig Maintenance – maintain wigs during run of a show, approx. 2 hours per day. $21.05/hr

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

These positions require demonstrated skills and abilities related to the duties of the role.

COVID-19 Vaccine

All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19.  If a candidate is selected to fill this role, they will be required to provide proof of vaccination.

 Other Qualities

• A commitment to ethical conduct in all respects of the work environment
• A commitment to creating a just, equitable and inclusive work environment

 TO APPLY

Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Front of House Associates provide excellent customer service and assist the rest of Front of House staff in ensuring that productions and events are safe, entertaining, and efficiently run.  Front of House Associates duties include scanning tickets, assisting patrons with seating and wayfinding and running concessions.

This position reports to the Patron Experience Manager.

 ESSENTIAL FUNCTIONS

Patron Services

• Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive
• Provide friendly and engaging service to patrons as they arrive, tear/scan tickets, help patrons find their seats, direct them to restrooms, answer questions about the theatre and shows, help with late seating, and watch the house for any general issues that arise before and during the performance
• Work assigned concessions lanes and gift shop prior to the show, during intermission and post show in a quick and efficient manner while making accurate transactions using the Square sales system
• Assist in making sure that the patrons all leave the theatre safely post performance
• Help clean the theatre and restock concessions and gift shop for the next performance
• Represent Children’s Theatre Company at both internal and external events as requested
• Attend trainings and meetings as required
• Perform other duties as assigned by the Patron Experience Manager and/or Performance Supervisor
• Project the brand image of CTC through actions and behaviors at events and at the theatre
• Help create a welcoming and inclusive atmosphere, engaging with patrons and establishing CTC spaces as safe and accommodating for all

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

• Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
• Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

• Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
• Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
• Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high stress situations
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Decision Making – Ability to make critical decisions while following company procedures
• Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
• Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
• Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind

COVID-19 Vaccine

All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19. If a candidate is selected to fill this role, they will be required to provide proof of vaccination.

Physical Aspects

This role is periodically responsible for activities that require certain physical abilities.  CTC will make reasonable accommodations for employees who are not able to perform these activities, but who are otherwise able to perform the essential aspects of the role.  The more physically demanding aspects of the role are:

• Periodically lifting and moving items like program boxes, concession boxes, merchandise, etc. of up to 50lbs
• Assisting patrons up and down stairs repeatedly in a darkened environment
• Standing for long periods of time

Experience

• Demonstrated customer service skills including working with diverse groups of people
• Previous ushering experience in a non-profit or arts organization a plus, but not required

Computer Skills

Ability to quickly learn and use institutional programs such as Square, When 2 Work and Paycom.

Certificates & Licenses

• CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
• The position is required to be certified to sell and handle alcohol; training is provided for candidates who do not already possess this certification

Other Qualities

• MUST be available for at least two weeknight performances and one weekend day during the run of all productions
• Availability for weekday mornings are a plus
• A commitment to ethical conduct in all respects of the work environment
• A commitment to creating a just, equitable and inclusive work environment
• A commitment to the protection of confidential information to which this position has access
• Willingness to wear CTC Front of House uniform
• Must be age 18 or older

COMPENSATION

The starting pay for this part-time position is $15.00 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.