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Associate Director of Communications

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Associate Director of Communications.  This full-time benefits-eligible position requires someone who has demonstrated broad communications skills and knowledge, preferably in the entertainment, museum, sports marketing or retail marketing environment, demonstrated skill in public relations, social media and editorial activities and the ability to positively contribute to an anti-racist organization and assist in dismantling structural racism in theatre.  Applicants for this role should have exceptional communication and relationship-building skills, demonstrated project-management skills, and a high degree of creativity.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C. Brosius and Managing Director Kimberly Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing justice, equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Associate Director of Communications is responsible for the planning, execution, and management of the public relations, internal and external communications, and organizational social media strategies. This position will raise the visibility of CTC and develop and implement strategic communications to establish national and local institutional identity, create and implement a successful communications strategy, and create vehicles for institutional and artistic storytelling outside the organization; work closely with other departments including development and education, as well as collaborate with marketing, design and audience services colleagues to ensure coordinated, timely, and strategic messaging, both institutional and production related. This role is responsible for planning all social media campaigns, stories, and strategies, and manages Social Media Design Intern in implementing and executing all social media initiatives. They serve as principal writer and editor of CTC show programs and online blog/Off Book as well as copyeditor for all CTC written materials.

This position reports to the Director of Marketing and Communications.

ESSENTIAL FUNCTIONS

 

Public Relations

  • Plan, create, manage, execute, and analyze strategic public relations plans for consistent positive press attention with an emphasis on productions, subscription series, education, and institutional branding; create a year-long editorial calendar for media pitches and story focus to ensure every PR opportunity is maximized
  • Build and manage productive relationships with local and national media, and pitch press and place stories for artistic activities and institutional efforts. Cultivate and steward relationships with local and national reporters and journalists and local micro-influencers
  • Create unique compelling, and timely pitches for productions, season series, and elevate the institutional brand through securing stories with local and national print, radio, television, and digital media outlets, including bloggers and influencers
  • Conceptualize and develop press releases, pitch sheets, informational sheets, media advisories and other materials for public relations
  • Handle and prepare artists and talent for interviews including bringing them to off-site interviews and media training when needed
  • Understands, navigates, and deploys sensitive, confidential, or embargoed material on behalf of the organization in a trustworthy, collaborative, and responsible manner
  • Attend opening nights and manage press on site, arrange seating, and manage follow up for gathering and disseminating reviews and promotion
  • Plan, create, and execute influencer events; manage, plan, and execute other marketing-centric events as needed (this does not include external events where CTC has a table or presence, but is specific to events that CTC is hosting)
  • Create press-worthy, marketable opportunities and events tied to generating ticket sales for shows
  • Identify awards and recognition opportunities for leadership and Board and write nominations on behalf of CTC
  • Meet with executive leadership regularly to go over public relations plans and brainstorm creative ideas for stories
  • Work with Development and Education Departments to create institutional messaging and storytelling
  • Assist Managing Director with crisis communications and reputational management as necessary

 

Communications

  • Act as editor and principal writer for the show program content, as well as all internal and external communications
  • Gather content from departments throughout the organization
  • Write the content for the Discover More section of the programs
  • Coordinate creation of copy and content for organizational website
  • Disseminate program drafts to key departments for editing
  • Gather artist information such as bios and headshots from actors and creative teams for the shows for the program, website, and cast announcements
  • Create Off Book (CTC’s online magazine/blog) articles with a variety of topics from show and artist-related to institutional stories
  • Draft copy for monthly external “This Month at CTC” e-newsletter and internal “Stage Door Dispatch” e-newsletter, working with departments throughout the organization to gather content and ensure a full public update
  • Serve as editing eye and brand/style editor for all external communications
  • Support the communications needs of the Managing and Artistic Directors, the Board of Directors and senior staff as needed

 

Social Media

  • Manage all social media channels, including Facebook, Instagram, Twitter, and LinkedIn, as well as additional channels as added, for all departments
  • Create and manage the yearly social media calendar
  • Lead the ideation/creation of organic social media campaigns, gathering and coordinating design of content, writing organic social media copy, responding to consumer messages and comments, and analyzing results of campaigns
  • Serve as primary author of social media posts, stories, initiatives, and strategies
  • Manage the Social Media Design Intern in the implementation and execution of all social media posts and strategies
  • Write and schedule all posts, oversee collection of content, and ensure that social media voice is consistent and on brand, and messaging is in line with overall marketing plans

 

Marketing

  • Participate in marketing team ideation on marketing and communications strategies and campaign planning for shows and subscription series
  • Attend production meetings to gather information and act as intermediary between the production and the marketing/communications department; attend rehearsals and run throughs of production and readings to generate content ideas
  • Create the annual institutional calendar which includes all campaigns and events occurring in the fiscal year with each department shared internally

 

Collaborate with all departments in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity, and Inclusion

  • Expand press list and relationships with media sources that focus on BIPOC, LGBTQIAP+, and people with disabilities
  • Assist with monitoring and ensuring access, representation, participation, and decision making for historically marginalized communities in the Marketing and Communications Department and in all aspects of CTC’s operations
  • Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
  • Study topics that lead to a deeper understanding of systemic bias against people with disabilities, members of the LGBTQIAP+ community and people who are economically under resourced
  • Encourage and empower everyone to speak out against racist and biased workplace practices and policies
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

 

Other important duties

  • Proactively contribute to CTC’s mission to educate, challenge, and inspire young people and their communities
  • Other duties as needed

 

POSITION QUALIFICATIONS

Experience

  • Demonstrated broad communications skills and knowledge, preferably in the entertainment, museum, sports marketing, or retail marketing industries
  • Demonstrated skill and knowledge in public relations, social media, and editorial activities
  • Demonstrated ability to manage projects independently
  • Demonstrated ability to build relationships with press and media
  • Demonstrated skill in verbal communication in high stakes situations
  • Knowledge of the local press and local market, particularly the family market, strongly desired

 

Knowledge, Skills and Abilities

  • Communication – Ability to communicate clearly and concisely express ideas and ask questions of others effectively
  • Editorial – strong ability to write and edit for brand and style guide while achieving compelling narratives
  • Creativity – ability to ideate innovative proposals for show and season concepts to create unique and convincing press pitches
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Project management skills – Ability to plan and manage workflows in a holistic and integrated fashion to ensure progress of projects
  • Adaptability – Ability to adapt to rapid pace in a changing workplace
  • Nimbleness – Ability to quickly shift direction or focus to respond to changing market conditions or new opportunities
  • Time Management – Ability to utilize the available time to organize and complete work efficiently and effectively within given deadlines
  • Decision Making – Ability to make critical decisions while following company procedures
  • Budget – Ability to plan and work within budget parameters
  • Customer Oriented – Ability to take care of the customers’ needs while following company procedures

 

Other Qualities

  • Proficiency in Microsoft Office suite and social media experience is essential
  • Knowledge of web and email tools and technology strongly desired
  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment
  • A commitment to the protection of confidential information to which this position has access
  • Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre
  • A passion for the arts is a plus

 

COVID-19 Vaccine

All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19. If a candidate is selected to fill this role, they will be required to provide proof of vaccination.  Reasonable accommodations will be provided for those with sincerely-held religious beliefs and practices or a qualifying medical condition which would prevent them from getting this vaccination, so long as it does not create an undue hardship for the company and/or does not pose a direct threat to the health or safety of others in the workplace or the employee seeking accommodation.

COMPENSATION

The starting pay range for this full-time position is an annual salary between $62k and $69k.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Associate Director of Marketing

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Associate Director of Marketing.  This full-time benefits-eligible position requires someone who has demonstrated marketing skills and knowledge, preferably in non-profit arts or retail, demonstrated knowledge of electronic media, including email and social media campaigns and the ability to positively contribute to an anti-racist organization and assist in dismantling structural racism in theatre.  Applicants for this role should have exceptional communication and relationship building skills, and demonstrated project-management, and problem-solving skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C. Brosius and Managing Director Kimberly Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing justice, equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Associate Director of Marketing develops and implements strategic marketing plans to achieve goals for ticket sales and understand CTC’s target audience’s motivations and behaviors. The Associate Director also collaborates with and supports Education and Plays for New Audiences department leaders to help formulate and execute their strategic marketing plans.  They manage the Sales and Analytics Manager in creating recommendations for future marketing strategies based on analysis of sales, advertising success, Google Analytics, and patron behavior.  This role works closely with Design, Audience Services, Associate Director of Communications/PR, to execute marketing plans and achieve goals.  They coordinate and project manage all day-to-day marketing functions across the organization to ensure a consistent brand in the community.

This position reports to the Director of Marketing and Communications.

ESSENTIAL FUNCTIONS

 

Marketing – Planning, Implementation and Execution

  • Collaborate in the creation of marketing plans and strategies for single ticket, subscription, and group sales campaigns for each production, including participation in creating strategic and tactical marketing plans, media strategy, creative concepting, budgeting, and social media strategy
  • Coordinate the day-to-day execution of marketing strategies, executing and tracking planned advertising spend and promotional activities, and tracking of departmental budget
  • Project manage the implementation of the annual subscription campaign including coordinating the execution of print, mailing, e-mail, social media, and advertising plans, renewal workflow/timeline, and maintaining vendor partner relationships
  • Maintain Marketing Department annual expense budgets, including participation in developing budgets for upcoming campaigns and fiscal years; handle invoicing and coordinate purchase orders to ensure accuracy in account management and tracking
  • Provide monthly budget status reports to Director of Marketing and Communications and Chief Operating Officer
  • Track digital statistics, including website activity, digital advertising results, and Google Grant activity
  • Work within Google Analytics to steer campaigns to maximize reach and engagement, and drive web traffic
  • Lead Sales and Analytic Manager in evaluating sales reports, patron behavior, and email strategies to inform future marketing efforts
  • Manage email scheduling, design, and execution for the organization, in coordination with other departments involved with external mass emailing
  • Work with graphic and web designer(s) to ensure current and effective web content for advertising, sales, and customer service
  • Study and understand consumer behavior in general and CTC audience’s motivations to stay current on changing consumer behavior in Minnesota and adjust plans and thinking to keep CTC’s brand relevant
  • Plan, coordinate, and execute audience engagement opportunities such as promotional and community events and connections
  • Work with CTC’s ticketing system, Ticket Operations Manager, Manager of Sales and Analytics, and Tessitura System Administrator to ensure data plays a relevant role in marketing decisions
  • Support and implement CTC’s Education Department marketing to sell registrations for training programs, student matinees and other public events
  • Help plan Plays for New Audiences marketing tactics and strategies in collaboration with Director of Plays for New Audiences
  • Serve as an active participant in the proofing process for all departmental materials, and for other departments as necessary
  • Maintain an ongoing awareness of the advertising opportunities, publications, broadcast media, display media, and other promotional opportunities in the market
  • Collaborate with the Director of Marketing and Communications and Associate Director of Communications to create long terms plans for the department
  • Be an active participant in departmental meetings and ideation sessions

 

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion

  • Assist with monitoring and ensuring access, representation, participation, and decision making for historically marginalized communities in the Marketing and Communications Department and in all aspects of CTC’s operations
  • Encourage and empower everyone to speak out against racist workplace practices and policies
  • Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
  • Study topics that lead to a deeper understanding of systemic bias against people with disabilities, members of the LGBTQIAP+ community and people who are economically under resourced
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

 

POSITION QUALIFICATIONS

Experience

  • Demonstrated broad marketing experience, preferably in the non-profit arts or retail
  • Demonstrated skill in designing and executing marketing campaigns
  • Demonstrated ability to work collaboratively, manage staff, and delegate projects
  • Demonstrated knowledge of electronic media experience, including email and social media campaigns
  • Strong communication and project management skills
  • Strong writing and editing skills; ability to internalize brand standards and apply to written and visual communications

 

Knowledge, Skills and Abilities

  • Communication, excellent oral and written communications skills
  • Ability to positively contribute to an anti-racist organization
  • Management Skills – Ability to organize and direct oneself and effectively motivate and supervise other colleagues
  • Project management skills – Ability to plan and manage workflows and personnel in a holistic and integrated fashion to ensure progress of projects, and awareness of responsibilities among staff
  • Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
  • Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
  • Adaptability – Ability to adapt to rapid pace in a changing workplace
  • Nimbleness – Ability to quickly shift direction or focus to respond to changing market conditions or new opportunities
  • Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
  • Decision Making – Ability to make critical decisions while following company procedures
  • Budget – Ability to plan and work within budget parameters
  • Computer skills – Proficiency in Microsoft Office suite, web, social media and email tools and technology
  • Ticketing software knowledge – understanding of use and function of data driven ticketing software, such as Tessitura

 

Other Qualities

  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment
  • A commitment to the protection of confidential information to which this position has access
  • Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre
  • A passion for the arts is a plus

 

COVID-19 Vaccine

All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19. If a candidate is selected to fill this role, they will be required to provide proof of vaccination.  Reasonable accommodations will be provided for those with sincerely-held religious beliefs and practices or a qualifying medical condition which would prevent them from getting this vaccination, so long as it does not create an undue hardship for the company and/or does not pose a direct threat to the health or safety of others in the workplace or the employee seeking accommodation.

COMPENSATION

The starting pay range for this full-time position is an annual salary between $62k and $69k.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Front of House Performance Supervisor

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Front of House Performance Supervisor.  This is a part-time 10 to 20-hour per week position with a variable schedule.  This position requires someone who is collaborative, customer focused, who can lead a group of employees, and who has the ability to positively contribute to an anti-racist/anti-bias organization.  Applicants for this role should have robust problem-solving, communication, and critical thinking skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

This position is responsible for supervising a staff of part-time Front of House Associates alongside and in the absence of the Patron Experience Manager.  Responsibilities include adhering to theatre’s policies and procedures; collaborating with the Stage Management and Ticket Office teams to ensure patrons are seated promptly and the performances start on time; maintaining a positive and respectful attitude during times of great stress; communicate regularly with supervisor about employee and department issues; demonstrating regular and consistent attendance and punctuality; and participating in Children’s Theatre Company events as needed or required.

This position reports to the Patron Experience Manager.

 

ESSENTIAL FUNCTIONS

Patron Services

  • Demonstrates excellent customer service and communication skills, respond promptly to patron needs and requests for service and assistance during performances. Must be able to work independently and handle most patron questions without assistance.
  • Supervise Front of House associates and volunteers during performances to ensure consistency in areas of customer service, knowledge of CTC, and proper safety procedures
  • Oversee concession and gift shop sales reports and prepare deposits at the conclusion of nightly shows, reconciling any open issues and communicating any specific challenges to the Patron Experience Manager
  • Willingness to learn the Tessitura ticketing system and accurately pull all reports Front of House needs for the running of the performance along with trouble shooting any issues with NScan or the individual ticket scanners
  • Willingness to learn Square point of sale system and be able to troubleshoot any issues independently
  • Complete additional task/projects as assigned by Patron Experience Manager, including but not limited to: concession and gift shop product inventory, event set up, and assistance with front of house associate new employee interviews and training

 

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

  • Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

 

 

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

  • Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
  • Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
  • Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high stress situations
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
  • Decision Making – Ability to make critical decisions while following company procedures
  • Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
  • Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
  • Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind

 

Physical Aspects

This role is periodically responsible for activities that require certain physical abilities.  CTC will make reasonable accommodations for employees who are not able to perform these activities, but who are otherwise able to perform the essential aspects of the role.  The more physically demanding aspects of the role are:

  • Periodically lifting and moving items like program boxes, concession boxes, merchandise, etc. of up to 50lbs
  • Assisting patrons up and down stairs repeatedly in a darken environment
  • Standing for long periods of time

 

Experience

  • Demonstrated customer service skills including working with diverse groups of people
  • Previous ushering experience in a non-profit or arts organization a plus, but not required
  • Demonstrated supervisory skills preferred

 

Computer Skills

Ability to quickly learn and use institutional programs such as Square, When 2 Work and Paycom.

Certificates & Licenses

  • CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
  • Active Shooter, Fire Evacuation, and Medical situation preparedness related to safety of guests and staff; training is provided for candidates who do not already possess this certification
  • The position is required to be certified to sell and handle alcohol; training is provided for candidates who do not already possess this certification

 

Other Qualities

  • MUST be available for at least two weeknight performances and one weekend day during the run of all productions
  • Availability for weekday mornings are a plus
  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment
  • A commitment to the protection of confidential information to which this position has access
  • Willingness to wear CTC Front of House uniform
  • Must be age 18 or older

 

COMPENSATION

The starting pay for this part-time position is $17.00 per hour.  Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.

TO APPLY

Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Head Wig and Make-up Artisan

Children’s Theatre Company (CTC) is seeking qualified candidates with a background in wigs, hair styling and make-up for the position of Head Wig and Make-up Artisan.  This is a seasonal benefits eligible position that averages around 43 weeks of work (26 weeks of full-time and 17 weeks of part-time work) in a typical season and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO.  This position requires someone who is knowledgeable about wig construction and styling, skilled in makeup application for a variety of skin tones, who has expertise in cutting and styling all hair textures, and who has the ability to positively contribute to an anti-racist/anti-bias organization.  Applicants for this role should have creative problem-solving skills, ability to adapt to adjusting priorities, and time management skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kimberly Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Head Wig and Make-up Artisan is responsible for creation and management of all wigs, make-up and hairstyles for all productions.  This position translates designer sketches and supporting research into full wigs, hair pieces, facial hair, facial prosthetics and make-up plots.  Wig designs and hair and make-up styles range from fantasy to realism.  Wigs vary from fully hand-tied to alternating existing wig stock and/or styling commercial wigs.  This position requires the creation of wigs using both traditional and non-traditional materials.

This position reports to the Costume Director.

 ESSENTIAL FUNCTIONS

Wigs and Hair

  • Create and style wigs and hair goods according to design specifications and recommend changes as appropriate for the actor
  • Determine the best construction method for wigs based on design information
  • Make fully hand-tied wigs and/or wigs made from non-traditional materials such as fur, netting, fabric and foam, or alter commercial wigs to meet design specifications
  • Create facial hair and other hair goods as designed
  • Cut and style hair with a thorough understanding of hair products and styling for all hair textures
  • Recreate wigs, hairstyles and facial hair for remounted productions

 

Make-up

  • Purchase appropriate make-up products to meet design specifications for each character
  • Produce specialized make-up effects, such as fake tattoos, scars, bruising or burns
  • Create or assist with creation of masks or other facial prosthetics
  • Order and assemble make-up kits for large casts
  • Provide make-up consultations and color matching for cast members with a thorough understanding of make-up application and uses for all skin types and tones
  • Teach youth actors make-up application as needed

 

General Functions

  • Prioritize work by continually assessing progress on work and balancing additional requests from the designer and management staff
  • Document all hair styling and setting techniques to create a maintenance guide for the run of a productions
  • Instruct Wig Assistant and/or Wardrobe in proper care and maintenance of each style for consistent appearance of hair goods through run of production
  • Instruct actors and wardrobe crew in application of makeup, proper wig placement as needed on a per production basis
  • Work with Costume Director and Stage Management to schedule and conduct wig fittings, haircuts and make-up consultations
  • Project manage each production efficiently including assessing the need for additional resources
  • Facilitate using outside vendors for hair styling including braids, extensions, color treatments
  • Attend technical rehearsals as needed
  • Work with Costume Crafts staff to coordinate attachment of hair goods to any hats or other headgear
  • Review budgets and consult with Costume Director as needed to balance wig, hair and make-up purchases for season
  • Communicate design changes to Costume Director, Crafts and Wardrobe
  • Create wig, hair and make-up plots for each production
  • Generate archival information for future remounts
  • Document notes in fittings
  • Check email and voicemail frequently & respond promptly

 

Maintenance

  • Order wig building and maintenance supplies
  • Order specialty makeup supplies as needed
  • Maintain stock of supplies needed for run of production (wig caps, hair pins, styling products, make-up)
  • Maintain supply of non-specialty hair accessories (barrettes, hair ties, hair pins, bobby pins, headbands, etc.)
  • Maintain stock of hair styling tools: hot rollers, curlers, curling irons, flat irons, clippers, scissors, combs, etc.
  • Keep wig stock organized and cataloged
  • Maintain organized and tidy work areas

 

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion

 

  • Encourage and empower everyone to speak out against racist workplace practices and policies
  • Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

 

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

  • Adaptability – Ability to adapt to change in the workplace
  • Creative – Ability to think in such a way as to produce a new concept or idea
  • Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
  • Initiative – Ability to make decisions or take actions to solve a problem or reach a goal
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problems
  • Project Management – Ability to organize and direct a project to completion
  • Teamwork – Ability to effectively build positive working relationships with cast, crew and coworkers
  • Tactful – Ability to show consideration for and maintain good relations with others
  • Time Management – Ability to utilize the available time to organize and complete work within given deadlines
  • Welcoming – Contribute to and maintain an amicable, comfortable atmosphere for actors, students, parents, and guest designers
  • Working Under Pressure – Ability to complete assigned tasks under stressful situations

 

Experience

  • Demonstrated skill and knowledge in wig creation, hairstyling and make-up
  • Experience working in a theatre setting

 

Education

Cosmetology or Barber’s License preferred, but not required

Other Qualities

  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment

 

COMPENSATION

The minimum starting wage for this position is $23.27.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

 

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Artistic and Equity Coordinator

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Artistic and Equity Coordinator.  This full-time benefits-eligible position requires someone who has demonstrated administrative support skill, as well having demonstrated cultural competency in the areas of justice, equity, diversity, inclusion, antiracism and antibias and the ability to positively contribute to an anti-racist organization and assist in dismantling structural racism in theatre.  Applicants for this role should have exceptional attention to detail, communication and collaboration skills, and demonstrated time-management, and problem-solving skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C. Brosius and Managing Director Kimberly Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing justice, equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Artistic and Equity Coordinator is a key member of the Artistic staff and the Equity and Community Partnerships team primarily responsible for coordinating and supporting activities of the Artistic department, including new play development, and assisting with both CTC’s internal justice, equity, diversity and inclusion (JEDI) efforts, as well as our community partnership work.  This position reports to the Associate Artistic Director/Director of Equity and Community Partnerships and provides that leader with scheduling, administrative and external communication/coordinator support.  This role provides logistical support for workshops, readings and community meetings, including travel arrangements and day-of support.  They assist the Associate Artistic Director/Director of Equity and Community Partnerships in allyship training at the start of the rehearsal process for each production and participate in all CTC anti-racism/anti-bias committees.

ESSENTIAL FUNCTIONS

 

Artistic Support

  • Coordinate season planning meetings incorporating Production, Artistic and Administrative leaders
  • Provide scheduling support to Associate Artistic Director/Director of Equity and Community Partnerships
  • Support Associate Artistic Director/Director of Equity and Community Partnerships’ work as liaison with Artistic collaborators, such as playwrights, directors, designers, dramaturgs and other artists, coordinating meetings and sending communications as needed
  • Assist Associate Artistic Director/Director of Equity and Community Partnerships in research of work of artists in the theatre field such as playwrights, directors, designers and dramaturgs, with a focus on those whose perspectives are underrepresented in theatre
  • Coordinate travel arrangements and meeting scheduling for dramaturgs for projects and provide institutional support for both dramaturgs and commissioned playwrights and provide logistical support to the Casting Director as needed for auditions

 

Production Support

  • Participate in the start of the rehearsal process, assisting the Associate Artistic Director/Director of Equity and Community Partnerships in allyship training and creation of room commitments that reflect CTC’s culture
  • Assist in coordination of postmortem process for each production, scheduling meetings for all relevant Artistic, Production and Administrative departments

 

New Play Development

  • Organize, and assist in scheduling all workshops, readings and conversations regarding new play development, including travel, hotels, schedules, per diems for traveling artists and fulling day-of needs such as copying scripts
  • Work with the Generation Now Fellow to coordinate CTC’s support of the Generation Now project
  • Work with Business Office to ensure the timely pay out of invoices associated with new play development activities (workshops, readings, etc.)
  • Assist Associate Artistic Director/Director of Equity and Community Partnerships in contracting of actors for workshops and readings as needed

 

Community Partnerships and Engagement

  • Serve as support to CTC’s community partners and maintain strong lines of communication
  • Coordinate logistics for meetings and events with CTC community partners
  • Support the Associate Artistic Director and Director of Equity and Community Partnerships in tracking and stewarding community organizations and their relationship with CTC over time
  • Host and facilitate post-show discussions and talkbacks, including Student Matinees, on a periodic basis

 

Support of CTC’s Internal JEDI Efforts

  • Participate in CTC’s anti-racist/anti-bias committees, providing support as needed, such as taking notes and/or meeting minutes
  • Provide support for all CTC Employee Resource Groups as needed
  • Provide support in coordination, scheduling, and implementation of ACT One employee personal and professional development
  • Provide support for the allyship training at first rehearsal for Education Department productions, such as Institute Intensives

 

Collaborate with all departments in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity, and Inclusion

 

  • Assist with monitoring and ensuring access, representation, participation, and decision making for historically marginalized communities in the Artistic Department, new play development projects, and in all aspects of CTC’s operations
  • Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
  • Study topics that lead to a deeper understanding of systemic bias against people with disabilities, members of the LGBTQIAP+ community and people who are economically under resourced.
  • Encourage and empower everyone to speak out against racist and biased workplace practices and policies
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

 

Other important duties

  • Proactively contribute to CTC’s mission to educate, challenge, and inspire young people and their communities
  • Other duties as assigned

 

POSITION QUALIFICATIONS

Experience

  • Demonstrated administrative support skills, such as scheduling and event coordination and calendar management
  • Demonstrated cultural competency in the areas of justice, equity, diversity, inclusion, anti-racism and anti-bias
  • Demonstrated communication and customer service abilities
  • Demonstrated ability/willingness to lead/facilitate group discussions preferred
  • Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre

 

Knowledge, Skills and Abilities

  • Adaptability – Ability to quickly shift direction and focus to respond to changing market conditions, workplace or new opportunities
  • Analytical Skills – Ability to use thinking and reasoning to solve a problem
  • Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
  • Communication – Ability to communicate clearly and concisely express ideas and ask questions effectively of others
  • Computer skills – demonstrated ability to use Microsoft Office Suite, email and calendar programs
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Decision Making – Ability to make critical decisions while following company procedures
  • Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
  • Diversity Oriented – Ability to work effectively with people regardless of their age, gender, race,ethnicity, religion or physical abilities
  • Emotional Intelligence – Ability to perceive, manage, understand and reason with emotional responses of self and others
  • Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
  • Liaise Effectively –Ability to facilitate effective communication between parties
  • Judgment – The ability to formulate a sound decision using the available information
  • Organized – Possessing the trait of being organized or following a systematic method of performing a task
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problems
  • Relationship Building – Ability to effectively build relationships with customers and co-workers
  • Time Management – Ability to utilize the available time to organize and complete work within given
  • deadlines
  • Working Under Pressure – Ability to complete assigned tasks under stressful situations

 

Other Qualities

  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment
  • A commitment to the protection of confidential information to which this position has access

 

COMPENSATION

The starting salary range for this full-time position is between $44,000 and $49,000 annually.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Sound Director

Children’s Theatre Company (CTC) is seeking qualified candidates with a background in theatre sound direction for the position of Sound Director.  This is a full-time position with occasional evening and weekend hours required.  This position requires someone who is knowledgeable about theatrical sound and people management, and who has the ability to positively contribute to an anti-racist/anti-biased organization.  Applicants for this role should have robust communication and relationship building skills, knowledge of planning and execution of sound related elements in theatre and deep practical knowledge of multi-track recording, design of sound reinforcement systems and sound equipment troubleshooting and repair.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 200 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis park system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Sound Director oversees and directs the production and installation of all sound related elements, within available resources, based on the designs and concepts presented by the Sound Designer.  This position is also responsible for overseeing and directing all in-house sound needs.

This position reports to the Director of Production.

ESSENTIAL FUNCTIONS

Sound Direction

  • With the Artistic Director and Director of Production work as a creative problem solver in the planning and execution of all sound related elements for productions, workshops, education programs and events as needed
  • Responsible for determining approaches, procedures, schedules and techniques to create the sound related elements for each production
  • Implement the sound reinforcement for all CTC productions based on Sound Designer’s specification and design in-house events
  • Schedule and perform regular maintenance and upgrades on all sound equipment.
  • Responsible for supervising and scheduling the work of I.A.T.S.E. Board Operators, Deck Sound Technician and other over-hire crew
  • Generate complete documentation for all aspects of permanent and show specific audio installations and work with crew to label all components properly
  • Budget and estimate cost of labor and materials for each production
  • Track and monitor current season expenses
  • Engineer all recording and mix sessions to create material for playback
  • Work with other production department heads and creative teams on the solution of multi-department projects for each production
  • Work with the A2, Stage Management, Costumes and Actors on the proper handling and placement of all wireless microphones to insure their safe operation
  • Attend all technical rehearsals and previews as needed
  • Attend production and staff meetings
  • Manage and oversee all rentals of CTC Recording Studio and arrange for CTC oversight for all recording sessions
  • Maintain the CTC computers, including playback, recording and backup computers, servers, and show archives
  • Responsible for the maintenance and safe use of all sound equipment
  • Assist PR/Marketing in the promotion of CTC by creating radio spots, audio for video, and other promotional recordings and events
  • With House Management, manage audio description and hearing assistance systems needs and FOH sound systems
  • With Theatre Arts Training (TAT) department, maintain and support sound systems in Education spaces, hire sound interns for TAT programs and design TAT Intensive productions as needed
  • Work with Director of Production on season budgeting, capital equipment planning and budgeting and other long-range planning
  • With Production Management staff, support outside rental events in CTC spaces
  • Regularly attend productions during the run to ensure the consistent operation and quality of sound for each performance

 

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion

  • Encourage and empower everyone to speak out against racist workplace practices and policies
  • Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

 

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

  • Demonstrated knowledge in planning and execution of sound related elements for professional theatre
  • Demonstrated skill in and knowledge of multi-track recording, design of sound reinforcement systems and sound equipment troubleshooting and repair
  • Demonstrated budget management ability
  • Demonstrated sound design skills preferred
  • Demonstrated people management and supervisory skills

Competency Statement(s)

  • Adaptability – Ability to adapt to rapid pace in a changing workplace
  • Analytical Skills – Ability to use thinking and reasoning to solve a problem
  • Creative – Ability to think in such a way as to produce a new concept or idea
  • Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
  • Communication – Ability to clearly and concisely express ideas and ask questions effectively with others
  • Decision Making – Ability to make critical decisions while following company procedures
  • Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
  • Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions
  • Management Skills – Ability to organize and direct oneself and effectively supervise others
  • Organized – Possessing the trait of being organized or following a systematic method of performing a task
  • Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problem
  • Project management skills – Ability to plan and manage workflows and personnel in a holistic and integrated fashion to ensure progress of projects, and awareness of responsibilities among staff
  • Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
  • Team Building – Ability to convince a group of people to work toward a goal

Computer Skills

  • Digico SD “Theatre” console programming
  • Programming and troubleshooting ability with QLab sound playback software
  • Digital mixing and mastering using Pro Tools
  • Drafting in Vectorworks
  • Windows and Mac computer networking, Microsoft Office

Other Qualities

  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment
  • A commitment to the protection of confidential information to which this position has access

 

COMPENSATION

The starting salary range for this full-time position is between $51,000 and $58,000 annually.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

TO APPLY

Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Ticketing Associate

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Ticketing Associate. This is a part-time 15 to 25-hour per week position with hours available Tuesday – Friday, 10am to 5pm, as well as weeknight and weekend daytime hours subject to our performance schedule. This position requires someone who is detail-oriented, collaborative and customer focused, and who can positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and inter-personal skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities

ORGANIZATION DESCRIPTION 

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships. 

DIVERSITY AND INCLUSION STATEMENT 

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status regarding public assistance, membership in a local human rights commission or any other legally protected status.  

POSITION SUMMARY:   

During Tues – Fri business hours, Associates process single ticket, subscription, and Theatre Arts Training class orders and exchanges over the telephone, through the mail, and at the ticket office. During performances, Associates process will-call pick-up, ticket reprints, rush sales, and any other night-of ticketing requests. This is a great fit for someone who enjoys a high-activity atmosphere, making conversation, solving problems for others and who can retain a lot of information about a large product catalog. 

This position reports to the Ticket Operations Manager.  

ESSENTIAL FUNCTIONS:  

Business Hour Duties 

  • Answer ticket office phone lines and help patrons. 
  • Process single ticket, season ticket, student matinee payments, and Theatre Arts Training orders by phone, mail or in person. 
  • Provide support for exchanges and other issues related to existing orders.  
  • Occasional outbound calling to subscribers. 

 

Performance Duties  

  • Process in-person rush sales, ticket reprints, will-call pick-ups, and any other patron ticketing requests as time allows during pre-show.  
  • Accurately handle cash, check, and credit card payments. 
  • Assist patrons with wayfinding, access service requests, and general CTC queries.  
  • Occasionally answer phone calls from our Performance Hotline.  

 

Other Duties 

  • Maintain working knowledge of and provide information on all performances, classes, camps, and subscriptions.  
  • Complete necessary daily data entry and projects as assigned.  
  • Attend trainings and meetings as needed 

 

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion 

  • Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies 
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community 

 

POSITION QUALIFICATIONS 

Knowledge, Skills and Abilities 

  • Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology 
  • Collaboration – Ability to work with others and be a positive team member contributing to a positive culture  
  • Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing  
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems 
  • Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction 
  • Decision Making – Ability to make critical decisions while following company procedures 
  • Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small 
  • Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized     
  • Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind 

 

Experience 

  • Demonstrated skill with computerized ticketing system (preferably Tessitura) and phone sales preferred 
  • Demonstrated skills with Microsoft Office products including Word and Excel a plus 
  • Previous experience in an arts organization a plus 

 

Computer Skills 

Must show a willingness to learn new technology and adapt easily to system changes 

Other Qualities 

  • MUST be available at least 10 hours per week 
  • A commitment to ethical conduct in all respects of the work environment 
  • A commitment to creating a just, equitable and inclusive work environment 
  • A commitment to the protection of confidential information to which this position has access   

 

COMPENSATION 

The starting pay for this part-time position is $15.00 per hour.  Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan. 

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email. 

Production Over-Hire Positions

Children’s Theatre Company (CTC) is seeking qualified candidates for over-hire positions for the upcoming season.  Over-hire are employed on an as needed basis which varies throughout the year based on the needs of each production.  All over-hire positions may range in both required experiences and length of commitment.  All positions are paid on an hourly basis.

CTC operates under a collective bargaining agreement with IATSE Local 13.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kimberly Motes, Children’s Theatre Company is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

OPEN OVER-HIRE ROLES

Carpenter/Welder – work in the scene shop. Position duties can include but are not limited to carpentry, welding, rigging, load in and strike.  $22.00/hr

Scenic Artist – assist in producing the paint and texture finishes for all scenic elements. Requires excellent drawing and copying skills and the ability to read blueprints and understand scale. $18.00 – $22.00/hr

Electrician – hang, focus and strike lighting equipment. $21.05/hr

Wardrobe Swing – learn dresser tracks and laundry procedures. Cover for wardrobe staff absences and assist with laundry and reset on Saturdays and Sundays during show run. $21.05/hr

Wig Maintenance – maintain wigs during run of a show, approx. 2 hours per day. $21.05/hr

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

These positions require demonstrated skills and abilities related to the duties of the role.

COVID-19 Vaccine

All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19.  If a candidate is selected to fill this role, they will be required to provide proof of vaccination.

 Other Qualities

  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment

 

 TO APPLY

Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

Front of House Associate

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Front of House Associate. This is a part-time 10 to 20-hour per week position with a variable schedule. This position requires someone who is detail-oriented, collaborative and customer-focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and critical thinking skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Front of House Associates provide excellent customer service and assist the rest of Front of House staff in ensuring that productions and events are safe, entertaining, and efficiently run.  Front of House Associates duties include scanning tickets, assisting patrons with seating and wayfinding and running concessions.

This position reports to the Patron Experience Manager.

 ESSENTIAL FUNCTIONS

Patron Services

  • Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive
  • Provide friendly and engaging service to patrons as they arrive, tear/scan tickets, help patrons find their seats, direct them to restrooms, answer questions about the theatre and shows, help with late seating, and watch the house for any general issues that arise before and during the performance
  • Work assigned concessions lanes and gift shop prior to the show, during intermission and post show in a quick and efficient manner while making accurate transactions using the Square sales system
  • Assist in making sure that the patrons all leave the theatre safely post performance
  • Help clean the theatre and restock concessions and gift shop for the next performance
  • Represent Children’s Theatre Company at both internal and external events as requested
  • Attend trainings and meetings as required
  • Perform other duties as assigned by the Patron Experience Manager and/or Performance Supervisor
  • Project the brand image of CTC through actions and behaviors at events and at the theatre
  • Help create a welcoming and inclusive atmosphere, engaging with patrons and establishing CTC spaces as safe and accommodating for all

 

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

  • Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
  • Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

 

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

  • Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
  • Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
  • Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high stress situations
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
  • Decision Making – Ability to make critical decisions while following company procedures
  • Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
  • Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
  • Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind

 

COVID-19 Vaccine

All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19. If a candidate is selected to fill this role, they will be required to provide proof of vaccination.

 

Physical Aspects

This role is periodically responsible for activities that require certain physical abilities.  CTC will make reasonable accommodations for employees who are not able to perform these activities, but who are otherwise able to perform the essential aspects of the role.  The more physically demanding aspects of the role are:

  • Periodically lifting and moving items like program boxes, concession boxes, merchandise, etc. of up to 50lbs
  • Assisting patrons up and down stairs repeatedly in a darkened environment
  • Standing for long periods of time

 

Experience

  • Demonstrated customer service skills including working with diverse groups of people
  • Previous ushering experience in a non-profit or arts organization a plus, but not required

 

Computer Skills

Ability to quickly learn and use institutional programs such as Square, When 2 Work and Paycom.

Certificates & Licenses

  • CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
  • The position is required to be certified to sell and handle alcohol; training is provided for candidates who do not already possess this certification

 

Other Qualities

  • MUST be available for at least two weeknight performances and one weekend day during the run of all productions
  • Availability for weekday mornings are a plus
  • A commitment to ethical conduct in all respects of the work environment
  • A commitment to creating a just, equitable and inclusive work environment
  • A commitment to the protection of confidential information to which this position has access
  • Willingness to wear CTC Front of House uniform
  • Must be age 18 or older

 

COMPENSATION

The starting pay for this part-time position is $15.00 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.