COVID-19 Safety Policies & Practices for Education Classes
UPDATED: SEPTEMBER 28, 2021
In addition to following all guidelines and recommendations from the Center for Disease Control (CDC), Minnesota Department of Health, and our local leadership, Children’s Theatre Company is grateful to be developing our COVID-19 Safety Practices & Policies with the Minnesota Department of Health. We will be updating our practices and policies as guidelines change.
We respect each families’ right to decide when they will return to in-person programming. Families who prefer virtual offerings can join us this summer in Virtual Academy.
The availability of in-person programming is subject to change due to the COVID-19 pandemic.
Keeping Our Spaces Safe
We are able to offer in-person offerings due to the following features and practices at our facility in line with recommendations from the Minnesota Department of Health and the CDC.
- The CTC building has HVAC air filters bringing fresh air into the building throughout the day. Our HVAC system has been cleaned and tuned in preparation for classes. We have installed more robust filters to trap more contaminants, and we have maximized the amount of fresh air circulating in the building.
- Nightly professional cleaning occurs in all learning spaces, bathrooms, hallways, elevators, and shared spaces.
- Motion-sensing sinks, soap dispensers, and toilets eliminate high-touch surfaces in our bathrooms.
- Drinking fountains will not be used. Instead, touch-free water bottle fillers will be available.
- Door handles, light switches, and other high-touch surfaces will be sanitized frequently with CDC & EPA recommended disinfectants.
- Each learning space will operate at reduced capacity to ensure social distancing is easily achievable and our students have space to freely move/create. Capacity numbers may fluctuate in accordance with Minnesota Department of Health’s guidelines for group sizes.
Proof of Vaccine or Negative Test Requirement
In a commitment to ensure the safety of our young people and families, CTC will be requiring that only parents of students ages 3-5 are allowed in the education wing. All adults entering education spaces must show proof of vaccine.
Being fully vaccinated means completing your final dose of a COVID-19 vaccine at least 14 days prior. Proof of vaccination or a negative test result must be shown when entering the building by showing your physical vaccination card or a digital representation of your vaccination card as a photo or via the Docket app.
Proof of a negative test result includes bringing a printed or digital copy of a negative COVID-19 PCR test taken within 72 hours of the performance start time, or a negative COVID-19 antigen test taken within 6 hours.
Vaccination and Testing Resources for Families
- Schedule your free COVID-19 vaccination
- Request a copy of your Minnesota vaccination record
- Find information about obtaining vaccination records from other states
- Schedule a free COVID-19 test
All guests and staff will be required to wear masks inside the building. This follows the Centers for Disease Control and Prevention’s recent recommendation that everyone should wear a mask indoors regardless of vaccination status. Masks must be worn properly over both your nose and mouth. Bandanas and face shields are not sufficient substitutes for masks.
Drop Off and Pick Up
Until further notice drop-off and pick-up will occur outside the McMillan Family Lobby. CTC staff will be in the lobby to greet families and escort students down to the classrooms.
All in-person students and CTC staff will complete a daily temperature check upon arrival. Temperature checks will be done with a contactless thermometer. No one with a temperature higher than 100.4° will be permitted to enter the building. After a fever of more than 100.4°, young people and adults must wait 72 hours before returning to the building. We ask families to utilize the Minnesota Dept. Of Health’s Home Screen Tool for COVID-19 Symptoms daily with young people attending in-person class.
Register with Confidence
- We recognize the COVID-19 pandemic is an ever-evolving situation and will continue to monitor the data and recommendations provided to us by the CDC, Minnesota Department of Health, and local leadership. If any in-person class must be canceled due to increased cases, changes in regulations, or an infected student/staff member, families will be offered a refund if the class has not yet started or a pro-rated refund if the class has begun.
- If an in-person class closes due to COVID-19, we will provide an option to families transition to a virtual option. However, we recognize that virtual learning is not the best fit for each student, is not appropriate for full-day engagement, and does not serve as supervision in the same way our in-person classes do.
In Case of Infection or Exposure
- We will be following the Minnesota Department of Health’s COVID-19 Decision Tree for People in Schools, Youth, and Child Care Programs if an individual involved in CTC’s In-Person classes experience one or more “less common” or “more common” symptoms consistent with COVID-19 or experiences close contact with someone who tested positive for COVID-19.
- CTC reserves the right to cancel any in-person programming due to an increase in local cases, updated recommendations/regulations from the CDC, Minnesota Department of Health, or local leaders, or because of the exposure or infection of any participant or CTC staff member.
- Families will be contacted about suspected exposure, confirmed exposure, presentation of symptoms consistent with COVID-19, and positive COVID-19 cases in accordance with training and guidelines for contact tracing from the Minnesota Department of Health.
COVID-19 Refund Policies
A full refund is offered if CTC cancels an in-person class before the first day of programming or if your student/member of your family/close contact tests positive for COVID-19 prior to the start of class.
A refund minus the $50 cancellation fee is given if you cancel more than two weeks before your class begins.
If CTC makes the decision to end in-person instruction of a class after that class has begun, a prorated refund will be offered. The amount of the prorated refund will depend on how many days of in-person camp have been canceled and whether you choose to join a virtual option for continuing camp. Families may also choose to have their remaining tuition processed as a credit on their CTC account for a future CTC purchase or donate the remaining balance.
No refund or credit will be issued if a student is registered for an age-inappropriate program and CTC staff determine it to be an unsuccessful fit.
Registration holds a student’s spot in a program, making it unavailable for other students to register for that spot. We hope your class is a great fit but if, after the first day of class, you choose not to continue, the Education staff is happy to switch you into an available program within the same session, but we will not issue a refund. After the second day of class, we are not able to accommodate class transfers.
Inclusion & Accessibility
As part of CTC’s commitment to access and inclusion, we make intentional choices in our classroom practices to make sure we are a welcoming space for peoples of all abilities, ethnicity, economic status, sexual orientation, and gender identity. Our program includes need-based scholarships, all-gender restrooms, introductions with pronouns, and a faculty happy to work with families to meet students’ individual physical, learning, and social needs. If there are ways we can be welcoming to your family, please let us know at firstname.lastname@example.org
Commitment to Accessibility
We are committed to supporting access needs, respecting capacities, uplifting talents and life experience, and honoring each individual’s autonomy. As part of CTC’s core value of inclusion, we strive to create learning environments that are designed for all students. We acknowledge and affirm that learning and engagement look different for every student. We are excited to work all students into our programs and welcome students with disabilities, neurodivergent conditions, mental illnesses, and adverse childhood experiences. We are happy to include students using AAC, welcome personal care assistants into our classrooms, and arrange for ASL interpretation. Our staff has experience with activity modifications, in-class supports, and individualized learn plans and are eager to work in partnership with your family to create a positive experience for your student.
You can connect with us about your student’s needs on your Medical Information Form or email us at email@example.com.
Registration is available online or by calling the Ticket Office at 612.874.0400. We accept checks, credit cards, and money orders. A two-payment option is available only when using a credit card by phone. Need-based scholarships are available through the ACT Pass program until all funds are allocated.
- 10% off tuition if, in the same order, you register more than one student in your household or register a student for more than one class/camp.
- 10% off for current CTC Preview and Create Your Own Subscribers. Some restrictions apply.
- 15% off tuition for current CTC Full Season, 3 Play A, and 3 Play B Subscribers. Some restrictions apply.
Virtual Academy Policies
Code of Conduct
In order to provide students with a safe and supportive environment, we do not tolerate any form of physical or verbal abuse, harassment, vandalism, or the use of any illegal substances. Any behaviors found in violation of this policy will be addressed and the student may be asked to leave classes/camps. No refunds will be issued in the event that the Code of Conduct is violated.
Online Child Safety Policy
It is the policy of CTC to diligently empower and protect Youth by providing safe spaces for theatre education and experiences. As such, the following policies will be enforced:
- All online classes and coaching sessions will be password protected and recorded.
- Students will need to wait in the “waiting room” until admitted by the teacher.
- The virtual classroom will not be open until at least 2 students are in the waiting room.
- A parent/guardian must be present in the household while students are participating in class.
- When utilizing breakout groups, teacher will adhere to the “rule of 3” so that no adult should ever be alone with a student in a virtual breakout space.
- Flipgrid student responses will be moderated and kept private to the Flipgrid classroom space unless otherwise noted.
Family Participation Policy
Siblings enrolled in the same class, may use the same device or separate devices to participate in class. While most classes are designed for independent participation, Virtual Academy classes for ages 4-5 and grades K-3 may allow for family participation. Everyone in the screen view needs to be actively participating as to not distract others. Siblings may participate but all students in the class age-range must be enrolled to participate. All participants much adhere to the code of conduct.
Students are required to provide their own device to access online classes. Tech support will be available to assist as needed. Virtual classrooms will be open 10 minutes prior to the start of the first class to allow for technology set up and testing and 5 minutes prior for all other classes. All virtual classrooms will be locked 10 minutes after the scheduled start time. Students will not be able to join after this time unless other alternative arrangements are made.
Medical Emergency Policy
In the event of a medical emergency while your student is participating in Virtual Academy classes, a CTC education staff member will call the household to ensure a parent/guardian is aware of the situation. If we are unable to reach an adult member of the household, 911 will be called and directed to your household. All expenses incurred are the responsibility of the parent/guardian.
Virtual Academy Cancellation & Exchange Policy
- If you cancel less than two weeks before your program begins, no refund or credit will be issued.
- If you cancel at least two weeks before your class/camp begins, you will receive a refund minus a $25 cancellation fee ($15 for ACT Pass households).
- Classes can be exchanged within the same session until the start date of the original class. If the class is exchanged at least two weeks before the start date, partial refunds can be provided for a less expensive class. If the exchange occurs less than two weeks before the class/camp begins, no refund or credit will be issued.
- No refund or credit will be issued if a student is registered for an age-inappropriate class and CTC staff determine it to be an unsuccessful fit.
- Registration holds a student’s spot in a class or camp, making it unavailable for other students to register for that spot. We hope your class is a great fit but if, after the first day of class, you choose not to continue for any reason, the Education staff is happy to switch you into an available class within the same session, but we will not issue a refund. After the second week of class we are not able to accommodate class transfers.