Job Openings

Led by Artistic Director Peter C Brosius and Managing Director Kimberly Motes, Children’s Theatre Company (CTC) is the world’s leading theatre for young people and their families and is one of the 20 largest producing theatres in the United States. A winner of the regional Tony Award, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

As a national leader in the field of theater for young audiences, Children’s Theatre Company is dedicated to increasing diversity and inclusion in our audiences, our programs, and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future when our theatre is a home for all people, all families, reflective of our community.

Information on Internships can be found here.

Current Openings
Director of Marketing and Communications
Director of Human Resources
Carpenter/Draftsperson
Ticket Office Associate– Part Time
Part-Time Front of House Associate
Assistant Production Manager

Director of Marketing and Communications

The Director of Marketing and Communications supports the highest strategic priorities of the theatre and serves as a member of  CTC’s senior leadership team.  He or She will lead the organization’s strategic marketing, communications, public relations, institutional branding and customer service programs, and shape CTC’s institutional profile on a national level. He or she will focus on growing new audiences while retaining and deepening relationships with current audiences. Through effective communication of the mission, vision and programming activities, the Director of Marketing and Communications develops and executes strategies to generate all earned ticket revenues for the theatre, leading a staff in marketing, communications public relations, audience services, ticket sales and graphic design.

The successful candidate will find a fiscally prudent organization with a committed audience, a loyal patron base, and a Board of Governors that is dedicated to its mission and continuing success. In Artistic Director Peter Brosius, candidates will find a visionary director and impresario with a passion for engaging young people and their families through artists of the highest caliber. In Managing Director Kim Motes candidates will find a highly successful executive with significant experience in branding, marketing, finance, fundraising and team development.

SPECIFIC RESPONSIBILITIES INCLUDE:

  • Collaborate regularly with the Managing Director and Artistic Director to ensure a clear and accurate interpretation of the organization’s vision and direction as well as production aesthetics. 
  • Develop annual and long range institutional, programmatic and show specific marketing and communication plans that align with the strategic plan.  Lead and supervise the implementation of all marketing, communications, public relations, web and social media, publications, promotions and sales plans to position the organization overall and achieve earned revenue goals through single ticket and season subscription sales annually.
  • Oversee audience services which includes front-of-house, concessions, gift shop and box office operations to ensure excellent customer service.
  • Plan, manage and execute branding, positioning, messaging, market research, media planning, market segmentation, targeting and pricing strategies.
  • Develop and monitor earned revenue projections; provide data analysis, modeling and dynamic pricing procedures.
  • Manage annual expense budgets for marketing, communications, publicity, sales, audience services and graphic design efforts and operations.
  • Hire, supervise, motivate and support a strategically focused marketing, communications and audience services team. Lead, supervise and evaluate staff to achieve annual and long-range goals.
  • Cultivate an innovative and positive working environment that enables growth in new technology and marketing practices to ensure the Theatre’s vitality.
  • Direct the development of all visual and print materials.
  • Develop and implement web and social media strategies.
  • Direct telemarketing campaigns and serve as primary liaison with consultants.
  • Expand public relations efforts to increase national profile, as well as increase local awareness of the theater’s national programs.
  • Collaborate with other departments, especially the development department to create consistent messages and materials and integrate organizational strategy.
  • Serve as a member of the senior management team which focuses on short and long-term strategic issues.  
  • Serve as staff liaison to the marketing committee of the Board of Governors.  Ensure the work of the committee advances the branding and marketing efforts of the theatre.
Qualifications and Qualities

CTC is focused on identifying candidates whose talents as marketing and communications professionals and managers have been in evidence and who have demonstrated success in complex creative environments.

Candidates must demonstrate:

  • Record of accomplishments in effective marketing strategies and excellent strategic planning and organizational skills.
  • Minimum 10 years of non-profit marketing, communications, audience development, public relations and subscription and single ticket campaigns.
  • Experience with the development and execution of brand strategy is preferred.
  • Knowledge of marketing and audience development strategies, graphic, online and video design principles and production process, e-commerce and social media strategies, ticketing software, database management and customer service programs.
  • Detail-oriented and able to manage numerous important projects concurrently and effectively motivate staff to meet strict deadlines.
  • Have an enthusiastic, outgoing and confident personal style with excellent interpersonal communication skills to effectively interact with staff, management, audiences and vendors.
  • Outstanding analytical skills and intellectual curiosity.
  • Excellent written and communication skills demonstrated by samples of published articles, proposals, press releases, reports and/or video scripts.
  • Experience working with online content management system.
  • Experience with Tessitura highly desirable or experience in other ticketing database required.
  • A professional approach to supporting artistic and educational programs by promoting a positive atmosphere of energy, creativity and focus.
  • Experience in managing, mentoring and motivating high performance marketing and PR teams to meet revenue goals in a fast paced, creative and collaborative environment.
  • A commitment to effective partnerships with other department heads, especially development, to realize mission-based goals and objectives designed to support artistic and education programs, and to expand audiences.
  • The ability to design and maintain a departmental structure that maximizes internal and institutional capabilities, and best serves artistic and organizational needs.
  • A commitment to supporting artistic ambition and fiscal responsibility.
  • BA required.
Compensation
Compensation will be commensurate with experience and competitive with similar positions throughout the country.  The range of benefits includes medical, vision and dental insurance, long-term and short-term disability insurance, life insurance, paid time off, and access to 403 (b) retirement plan.

To Apply
Please submit your resume and cover letter by mail or email to
Children’s Theatre Company
2400 3rd Ave South
Minneapolis, MN, USA
55404

Attention: Kim Motes, Managing Director
kmotes@childrenstheatre.org



Director of Human Resources

The Director of Human Resources is a new position that supports the highest strategic priorities of the theatre and serves as a member of CTC’s senior leadership team. The Director of Human Resources leads a broad range of Human Resources functions, including employee relations, recruitment, onboarding, compensation, benefits plan design, performance management, professional development, separation, employment law compliance and other areas as assigned. This position directly plans, coordinates, administers and evaluates human resources policies, programs, and practices. The HR Director oversees and assists hiring managers in recruitment and selection of candidates according to CTC values and Act One commitments.

Primary Duties/Responsibilities:
  • Compliance and Policy
    • Ensure human resources and employee policies are current and in compliance with legislation
    • Regularly review and update Employee Handbook to keep current from a legal and institutional perspective. Communicate all changes to staff. Develop new policies as needed, in partnership with senior staff
    • Educate managers in employment law issues
    • Develop and communicate policies to managers and staff
    • Provide policy interpretation for staff and supervisors
    • Maintain personnel files and ensure proper record retention
  • Administration (shared responsibility with Payroll)
    • Manage and coordinate employee benefit programs; manage and control costs
    • Prepare government reports and coordinate audits related to compensation, EEO compliance and other HR functions
    • Monitor workers’ compensation claims and coordinates work between employee and insurance carrier
    • Serve as primary contact with retirement plan advisors and manage any requirements of plan
  • Performance Management
    • Coach supervisors with performance management, employee relations, performance reviews and development plans for staff
    • Assist mangers in an ongoing process of maintaining up-to-date job descriptions
    • Ensure proper documentation of any employee performance concerns
    • Lead and coordinate annual performance appraisal process
    • Personally participate in significant employee performance issues
  • Staff Development/Communication
    • Analyze, develop, design and implement staff training and professional development opportunities
    • Evaluate effectiveness of staff development programs
    • Recommend and implement employee recognition opportunities
    • Ensure regular communication channels for employees and monitor staff morale
  • Recruitment
    • Assist hiring manager in identification and sourcing candidates generally and according to Act One commitments
    • Coordinate application and resume tracking process and ensure consistency in recruitment efforts with hiring managers
    • Accept and screen resumes, applications and assist with the final decision and offer process
  • Onboarding
    • Conducts new employee orientations, including employment policies and procedures
    • Ensures employees gain an understanding of benefit plans and enrollment provisions. Counsels’ employees and potential employees/applicants on plan provisions so that individuals can make informed benefit decisions
    • Coordinates organization-wide onboarding efforts
  • Serve as a member of the senior leadership team and management group
  • Proactively contribute to CTC’s mission to educate, challenge and inspire young people and their communities
  • Positively contribute to the Act One platform, creating a future where our theatre is a home for all people, all families, reflective of our community
Qualifications/requirements:
  • A bachelor’s degree in human resources, business or related field plus 3-years HR experience. PHR / SPHR preferred.
  • Previous success leading a one-person or very small department preferred
  • Knowledge and familiarity with current labor laws
  • Strong interpersonal skills with emphasis on employee relations
  • Excellent oral and written communication skills
  • Strong strategic skills, organizational skills and attention to detail with an ability to work at the conceptual level and implementation phase
  • Ability to manage multiple projects with competing demands while maintaining commitment to excellence
  • Prior supervisory, nonprofit and union experience helpful
  • Ability to adhere to strict confidentiality requirements and exercise good judgment
  • Commitment to the mission and values of CTC
  • Ability to recommend effective solutions to complex problems or issues that are consistent with CTC values, policies, practices, and regulation or government law
  • Must have the ability to work with a wide range of people in a cooperative team environment, to perform under stress, and to remain flexible
  • Proficiency in Microsoft Office applications and experience with payroll systems
  • Ability to build and maintain relationships at all levels of the organization and with partner organizations
  • Ability to communicate a compelling recruitment brand, and to identify and recruit from historically underrepresented populations
Compensation
Compensation will be commensurate with experience and non-profit compensation levels. The range of benefits includes medical, vision and dental insurance, long-term and short-term disability insurance, life insurance, paid time off, and access to 403 (b) retirement plan.

To Apply
Please submit your resume, cover letter and salary requirements by mail or email to Children’s Theatre Company 2400 3rd Ave South Minneapolis, MN, USA 55404 Attention: Kim Motes, Managing Director kmotes@childrenstheatre.org

Position Title: Carpenter/Draftsperson
Reports to: Technical Director

Position Summary:
The Carpenter/Draftsperson, under the direction of the Technical Director, is part of a team responsible for building, installing, maintaining and striking the scenery for all CTC productions. The Carpenter/Draftsperson assists in creating some of the construction drawings to be used in the scene shop. 

Principal Responsibilities:
  • Build scenery for CTC productions and events using a wide variety of construction materials and methods typically used in the theater. 
  • Load-in, maintain, and strike scenery for CTC productions and events.
  • Assist the Technical Director in the production of technical drawings for scenic elements based on the designer drawings, using AutoCAD 3D modeling, to be built by the shop staff or by subcontracted labor.
  • Work collaboratively with other members of the organization to provide support for cross departmental projects.
  • Perform routine maintenance in the scene shop and theatrical venues as needed.
  • Actively work to promote a safe, healthy, and productive working environment in the scene shop.
Requirements and Qualifications:
  • 3 years or more of experience in regional theater or commercial scenery production, or a combination of equivalent experience and training.  
  • Working knowledge of basic scenic carpentry, welding, rigging, sewing, hydraulics, pneumatics, and theatrical automation.
  • Proficient in AutoCAD 2010 or later, Microsoft Office (Word, Excel, Outlook).
  • Working knowledge of standard theatrical construction drafting techniques.
  • Knowledge of safe work practices to reduce the risk of injury.
  • Requires flexibility, creative problem solving skills, clear communication skills, and the ability to build positive working relationships.
Position Status: Seasonal full time hourly.  Includes comprehensive benefits plan.  Position included in collective bargaining agreement with IATSE Local 13, AFL-CIO

Application Deadline:
Applications due August 12, 2016.  Start date flexible.

To apply, email letter of interest and resume, in pdf format, with “Carpenter Draftsperson” in the subject line to
Ellen Baker, Production Manager, at productionjobs@childrenstheatre.org

Position Title:
Ticket Office Associate– Part Time

Reports to:
Ticket Operations Manager & PT Ticket Office Performance Supervisors

Position Summary:
Provide service to customers in a manner consistent with the high quality performance and service standards of the Theatre by following customer service policies and procedures.  Process single ticket, season ticket, and Theatre Arts Training class orders over the telephone, through the mail, and at the ticket office.

Principle Responsibilities:
  • Answer ticket office phone lines and help patrons in person at the ticket office in a pleasant and timely manner, providing a consistently high level of customer service.
  • Process single ticket, season ticket, and Theatre Arts Training orders by phone, mail or in person.
  • Complete necessary data entry, paperwork and procedures for accurate record-keeping and sales.
  • Accurately process all forms of payment for reservations, including occasional cash transactions.
  • Represent Children’s Theatre Company at both internal and external events as requested
  • Attend trainings and meetings as required
  • Provide additional ticket office and marketing support as required.
Requirements and Qualifications:
Preferred candidates will have a professional attitude with pleasant disposition and a desire to be a team player.  Previous sales experience desired with a proven record of exemplary customer serviceCandidate must also have excellent customer service skills with the ability to communicate effectively with a diverse group of people, as well as good attention to detail and sound decision making ability.

Preference will be given to candidates with the following skills:
Experience with computerized ticketing system (preferably Tessitura) and phone sales preferred.  Experience with Microsoft Office products including Word and Excel a plus.  Previous experience in a non-profit or arts organization a plus.

Position Status:       
Part Time evenings, and/or weekends with a varying flexible schedule
Number of hours available to work each week will vary depending on show and event schedules, with a limit of up to a maximum 30 hours available per week as assigned by your supervisor.
Must be available a minimum of 10 hours per week. Starting Salary:        
$9.70/hour; non-exempt To apply please send your resume and cover letter to msherer@childrenstheatre.org. Resumes will be evaluated as they are received.  Deadline to apply is September 30, 2016.

Position Title:
Part-Time Front of House Associate

Reports to:
House Manager

Position Summary: To provide excellent customer service and assist the rest of Front of House staff in ensuring that productions and events are safe, entertaining, and efficiently run.  While the primary duties of this position will be front of house to start with, all employees will also be cross-trained in a variety of different departments including ticketing, safety and security, and events.

Principle Responsibilities:
  • Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive.
  • Provide friendly service to patrons as they arrive, tear/scan tickets, help patrons find their seats, direct them to restrooms, answer questions about the theatre and shows, help with late seating, and watch the house for any general issue that arise before and during the performance.
  • Work assigned concessions lanes and gift shop prior to the show, during intermission and post show in a quick and efficient manor while making accurate transactions using the Square sales system.
  • Assist in making sure that the patrons all leave the theatre safely post performance.  Help clean the theatre and restock concessions and gift shop for the next performance.
  • Represent Children’s Theatre Company at both internal and external events as requested
  • Attend trainings and meetings as required
  • Perform other duties as assigned by the House Manager and/or Performance Supervisor.
  • Project the brand image of CTC through actions and behaviors at events and at the theatre
Requirements and Qualifications:
Positive, professional attitude with pleasant disposition and a desire to be a team player.   Excellent customer service skills with the ability to communicate effectively with a diverse group of people.  Good attention to detail and sound decision making ability during all types of situations, including ones involving high stress.  Must be able to work independently and self-motivate. Must be able to lift and move items up to 50lbs, assist patrons up and down steps repeatedly, and stand for long periods of time.  Must have a willingness to provide and wear the required uniform (CTC provided shirt and black pants/skirt) Applicants must be at least 16 years old.

Preference will be given to candidates with the following skills:
Previous ushering or customer service experience in a non-profit or arts organization.

Position Status:
Part Time

Position Schedule:
flexible schedule including morning, night, and weekend hours based on performance calendar Starting Salary:           
$9.50 /hour; non-exempt To apply please send resume and cover letter to trohde@childrenstheatre.org.  Deadline to apply is Friday, September 18.

Position Title:
Assistant Production Manager

Reports to:
Production Manager

Position Summary:
The Assistant Production Manager supports the Production Manager with all productions and events as well as in day-to-day operations and administration of the production department. Assist with development and implementation of building-wide health and safety program. Production Manage select projects and events. Serve as Rentals Coordinator for all outside rental events.

  Principle Responsibilities:
  • Support of creative teams and production process including writing and processing contracts, processing payments, assisting with travel and meeting schedules, assisting with creation of production and technical calendar.
  • Office support including correspondence, filing, book-keeping, tracking production budgets, monitoring expense projections, and processing payroll as needed.
  • Attend production meetings and run-throughs.  Cover or attend technical rehearsals and preview performances. Liaise with creative team in the absence of Production Manager.
  • Attend production department head meetings and postmortems. Take notes and distribute.
  • Production manage selected productions and projects, including facilitating communication between creative team and production staff, organizing residencies of creative teams, and organizing design presentations.
  • Assist with organization and logistics for touring and transfer productions, including creating technical riders, coordinating trucking, and liaising with venue staff.
  • Assist with organization and logistics for internal special events and projects, including annual gala fundraiser.
  • Manage day-to-day development and implementation of health and safety program, including stocking supplies, research and implementation of new policies, and scheduling and documenting safety training for staff.
  • Coordinate outside rentals. Work with other departments in planning and executing rental events. Answer inquiries and estimate costs. Coordinate in-house elements of rental for client. Act as CTC point person at major rentals.
Requirements and Qualifications:
  • Experience in production management office as intern or assistant.
  • Proficient in Microsoft Office (Word, Excel, Outlook), Adobe Acrobat.
  • Knowledge of OSHA requirements and proficiency in AutoCAD 2010 or later desirable.
  • Requires excellent organizational, problem solving, and communication skills.
  • Valid Driver’s License.
Position Status: 
Full time. Includes comprehensive benefits plan.

Application Deadline:
September 9, 2016

To apply, email letter of interest and resume, in pdf format, with “Assistant Production Manager” in the subject line to
Ellen Baker, Production Manager, at productionjobs@childrenstheatre.org


We are committed to diversity in the workforce and are an equal opportunity employer. We do not discriminate in any employment decision on the basis of race, color, creed, sex, religion, age, marital or veteran’s status, national origin, disability, sexual orientation, or any other basis prohibited by local, state or federal law. We do require a full background check for all of our employees.

Privacy Policy

Thank you for reviewing the privacy policy and disclaimer.

Children’s Theatre Company (“CTC”) is committed to providing a safe online experience. We collect no personally identifying information, unless you choose to provide us with that information. This statement of Privacy applies to the CTC website and governs data collection and usage. By using the CTC website, you consent to the data practices described in this statement.

COLLECTION OF PERSON INFORMATION
If you visit our site to browse, read, watch videos or download, we automatically collect and store only the following information about you:
  • The IP address from which you access our Web site (an IP address serves two principal functions: host or network interface identification and location addressing.)
  • The type of browser and operating system used to access our site
  • The date and time you access our site
  • The pages you visit
  • and The Internet address of the Web site from which you accessed our site

This information is used to improve the functionality of the website—to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. We may compile and report aggregate statistics about our users — numbers, traffic patterns, and related site information — but these statistics will include no personally identifying information. CTC is not responsible for privacy statements or other content on websites outside of CTC, including those linked from CTC’s website.

USE OF PERSONAL INFORMATION

If you identify yourself by submitting mailing list, donor or ticket request forms contained in the site, we use that information only to respond to your message and to help us provide you with the material you have requested or to send you a written acknowledgment of your donation as required by law, or to verify and/or mail purchases and/or to process your ticket order.

You have the option to contact us by phone or by email (web@childrenstheatre.org) to request that we remove your name from our mailing and/or calling and/or trade list. If you opt to be taken off our mailing list, you will receive no mail from us, including publications or special notices. If you opt to be removed from our calling list, you will receive no calls from us except when a performance is canceled. We will not sell, trade or share a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations. If you are not a donor and you opt to be removed from our trade list, we will not provide your name to other arts organizations that might be making special offers or anyone else.

USE OF COOKIES

CTC’s website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

The purpose of a cookie is to tell the web server that you have returned to a specific page. We and our advertising partners, including advertising networks, use information gathered through cookies and other similar technologies, as well as other information we or they may have, to help tailor the ads you see on our sites and to help make decisions about the ads you see on other sites. To opt-out of targeted adversity from many ad networks visit: http://www.networkadvertising.org/choices

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies. Please be aware that some web pages may not work correctly if cookies are disabled. More information is available here: http://www.aboutcookies.org.

CREDIT CARD SUBMISSION

All credit card transactions including ticket purchases and donations is processed on a secure server. Credit card information is protected by encryption technology, such as the Secure Socket Layer (SSL) protocol. This helps to assure information is protected from unauthorized access.

CHANGES TO STATEMENT

CTC may occasionally update our Statement of Privacy to reflect customer feedback or changing technologies. CTC encourages you to review this statement periodically.

CONTACT

CTC welcomes comments and questions about or Statement of Privacy. If you believe CTC has not adheared to this statement, please contact us at web@childrenstheatre.org.

DISCLAIMER

Under no circumstances shall CTC, its employees or contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other web site supported or maintained by CTC or from your reliance on or use of information, services or merchandise provided on or through the web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of the CTC in the operation of this web site, your sole and exclusive remedy is to discontinue using the web site.