Student Matinee Information
Field Trip FAQ
What time is the performance?
NEW! 2023-2024 School Year:
- Tuesday, Thursday, and Friday matinee performances begin at 10:30am.
- Most Wednesday morning matinee performances begin at 10:00am (10:30am for most How the Grinch Stole Christmas and Babble Lab performances).
- Wednesday afternoon matinee performances begin at 1:00pm.
How long is the show?
Runtimes are subject to change throughout the rehearsal process as directors, designers, and actors start to tackle the script and material. Group Leads will receive an email with a more precise run time when that information becomes available for each production.
How much do tickets cost?
Thanks to grants and our generous donors, student matinee tickets are available at a significantly lower price than our public performances. Tickets start at $10 and are discounted even more for schools with 20% or more free and reduced lunch.
Reservations & Ticketing
I’d like to bring a school group. What should I do?
We know that it is a lot of work to plan a field trip, so we keep it as simple as possible. Here’s the reservation process:
- Step 1: Choose your show and submit an online Ticket Request Form (linked at the top of each Field Trip show page).
- Step 2: Six weeks before the show, confirm how many adults and students will be attending.
- Step 3: Four weeks before show, submit payment via check or credit card.
- Step 4: When you arrive, check in at the Ticket Office with your day-of-show headcount.
- Step 5: Enjoy the show!
Can I buy a ticket day of show?
Pending availability, rush tickets are available for purchase. Please email firstname.lastname@example.org to inquire about availability on your performance date.
Can we bring a homeschool group?
Absolutely! We require a minimum group size of 10 to make a school group reservation. Individual homeschool families can join the CTC Homeschool Family Program, which allows homeschool families to purchase student matinee tickets online.
How many chaperones can we bring?
We recommend a ratio of one adult per 10 students. We understand that some students require more help and supervision than others, and for that reason, you are welcome to bring up to a ratio of one adult per 5 students, plus special education support staff. Adult tickets in excess of that ratio are at an additional cost reflective of price without subsidy support.
Day of Show Experience
Will you require audience members to wear a mask?
As of September 5, 2022, CTC recommends and encourages wearing a mask inside the theatre and in the lobby; however, we no longer require masks.
Will you require performers to wear a mask during the performance?
Performers will NOT wear a mask during the show; however, we anticipate that all student and adult performers will be vaccinated.
Can we meet the actors?
Weekday Student Matinee performances features a brief (10- to 15-minute) Q&A with some of the actors and crew members.
Can we get a backstage tour?
We are occasionally able to offer backstage tours for an additional fee. Contact email@example.com for more information.
Can we eat lunch there?
Yes, subject to availability. You may request to reserve lunch space following your performance for a fee. The lunch space, located in our lobbies, allows for a picnic-style lunch on the floor. Groups may also utilize the outdoor courtyard between CTC and Mia at no cost. Full information about lunch space is available here.
Will the concession stand or gift shop be open?
No. The concession stand and gift shop are closed during all Weekday Student Matinee performances. If you’ll need snacks, please plan accordingly, as there is nowhere to purchase snacks in close proximity to CTC.
Day of Show Logistics
How does Check-In work?
Check-In begins one hour prior to the performance. Your entire group must be present before you check-in. Group Lead must provide a final headcount of adults and students present day-of-show to receive a Check-In Pass. After your Group Lead receives the Check-In Pass, you will be directed to the lobby to be added to the seating queue.
How does seating work?
- Seating begins approximately 30 minutes prior to the performance.
- Group Lead gives Check-In Pass to the usher to be added to the seating queue.
- Seating for Weekday Student Matinees is assigned by CTC ushers in order of group arrival. We cannot guarantee that families or friends within your group will be seated side-by-side, as your group may be split between rows. Seats cannot be saved for members of your group who are not present at the time of seating.
- Please take the seats that are assigned to you by the ushers. You can rearrange seating within your group after it is confirmed that everyone has a seat.
Does everyone in my group need a ticket?
Yes. At CTC, all patrons, regardless of age, are required to have a ticket (including infants). Lap passes are available for students three years old and under for shows on our United Health Group Stage. Due to fire code and capacity, we are unable to provide lap passes for student matinee performances in the Cargill Theatre. Lap passes are $5 and can be purchased on the day of the performance.
What if there is a snowstorm?
During inclement weather, allow extra travel time. For details on Cancellation and Refund Policies, please refer to the Student Matinee Ticketing Policies that govern all Student Matinee performance sales.
What if plans change due to new COVID-19 restrictions?
In this uncertain time, we know that plans can change quickly. If circumstances change due to COVID-19, we are committed to rescheduling your CTC experience as soon as we are able to do so.
Accessibility for Student Matinees
Children’s Theatre Company is committed to ensuring that field trips are successful for all students. To help us do so, please indicate any visual or hearing impairments, mobility limitations, sensory sensitivities, or other access needs in your ticket request form or by contacting us at firstname.lastname@example.org.
Children’s Theatre Company’s performance spaces, classrooms, and restrooms are accessible according to ADA guidelines. Please note that the balconies in the UnitedHealth Group Stage are NOT accessible by an elevator.
- Wheelchair seating in the UnitedHealth Group Stage is on the main floor in Row O.
- Wheelchair seating in the Cargill Stage is in Row A. Accessible restrooms are located in the Target and Cargill Lobby.
If you or a student requires wheelchair seating, please make note in your reservation or email email@example.com so that we can better serve you.
American Sign Language interpreted student matinee performances are available. Please let us know if you plan on utilizing these services. If you are unable to attend the scheduled performances, we are sometimes able to schedule additional ASL interpreted performances. We request at least 3 weeks notice to schedule interpretation.
Assistive Listening Devices
Both the UnitedHealth Group and Cargill Stages are equipped with Assistive Listening Devices for our patrons who require additional audio support in performances. Headsets are available to use free of charge at the Audience Support Station in the theatre lobbies. Consult your audiologist to answer questions about which audio cables you need to connect your hearing technology or cochlear implant to the ALD if you do not wish to use the provided headset.
Low Vision or Blind
Audio Described student matinee performances are available. If you are unable to attend the scheduled performances, we are sometimes able to schedule additional Audio Described performances. We request at least 3 weeks notice to schedule this service. CTC is happy to reserve seats close to the front for students with visual impairments.
Sensory Processing Sensitivities
Students are welcome to enjoy the show however they see fit. We understand that sometimes the theatre experience may be a sensory overload for some students. Students are welcome to bring fidgets, manipulatives, or support objects. Noise canceling headphones are available upon request. Our lobbies have a live feed monitor that allows students to watch from the lobby if needed. The UnitedHealth Group Stage has a quiet room that allows students to hear and see the play with a separation from the audience.
ASL/AD Student Matinees
|ASL Interpreted||Audio Described (AD)|
|Cookin’||Wednesday, October 4, 2023 at 10:00am||Thursday, October 5, 2023 at 10:30am|
|Morris Micklewhite and the Tangerine Dress||Wednesday, November 1, 2023 at 10:00am||Thursday, November 2, 2023 at 10:30am|
|Dr. Seuss’s How the Grinch Stole Christmas||Wednesday, December 6, 2023 at 10:30am||Thursday, December 7 at 10:30am|
|The Carp Who Would Not Quit and Other Animal Stories||Wednesday, January 31, 2024 at 10:00am||Thursday, February 1, 2024 at 10:30am|
|Alice in Wonderland||Wednesday, February 28, 2024 at 10:00am||Thursday, February 29, 2024 at 10:30am|
|Babble Lab||Wednesday, April 3, 2024 at 10:30am||Thursday, April 4, 2024 at 10:30am|
|A Year With Frog and Toad||Wednesday, May 15, 2024 at 10:00am||Thursday, May 16, 2024 at 10:30am|
CTC offers a limited number of lunch space reservations on select days for schools attending a Student Matinee.
The lunch space, located in our lobbies, allows for a picnic-style lunch on the floor. CTC does not provide tables, chairs, or refrigeration. Garbage cans are provided. Lunch Space may be shared between multiple groups.
Lunch space reservation fee: $25
Request lunch space when requesting tickets. Lunch space is limited and therefore not guaranteed for every group.
- No food or beverages are allowed in the theatre.
- Concessions are not available for purchase during Weekday Student Matinees.
- Lunch space is available for 45 minutes immediately following your performance.
- School groups must use the trash bins designated by the theatre to dispose of all trash before leaving the space.
- Lunch space must be reserved prior to arriving for your field trip.